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Hello all, I suspect that after upgrading IPO from 2.1.15 to 2.1.27 and VMPro from 2.1.10 to 2.1.14 last week that my Dial by Name stopped working. When you hit the Auto Attendant, and then choose prompt 1, and get to the Dial by name recording, you are prompted for the user name. No matter...

I have newly installed IP Office 406 running 2.1.15 (not related to my other post today). It is working great except for the SoftConsole which loses sync with the system. For example it will show people busy when they are not, and it does not show new/active calls anymore. Restarting the...

After being powered off due to power problems I have a DCP 30 that is not recognized by the control unit. I powered off the whole stack (IP 403 running 2.0.18), brought up the modules and then the control unit and that did not help. I then swapped the cable between the bad DCP 30 and a good...

After a recent acquisition, the group that was acquired uses Lotus Notes email (we are an Exchange shop). The admin claims that email routing can not be done based on domain. For example we want Internal company email delivered to HostA, and Internet email Delivered to HostB. Can anyone...

After a recent acquisition, the group that was acquired uses Lotus Notes email (we are an Exchange shop). The admin claims that email routing can not be done based on domain. For example we want Internal company email delivered to HostA, and Internet email Delivered to HostB. Can anyone...

Hey Everyone, I need help figuring out how the IP Office tracks SoftPhone licenses(Phone Manager Pro IP Audio Enabled is the actual name). I have an office with one IP SoftPhone license. I have the one user using it over VPN and traveling between different copmany offices. Each time they...