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Hi all, Our distributor informed us that Avaya made changes on ADI licensing few months ago. If we move license(s) from Feature Key A to Feature Key B, only moved licenses (from A) are now on Feature Key B - all previous licenses on Feature Key B are deleted from Avaya database. Is that true...

Hi all, Our customer has requested for some type of "blast message" to mostly to external users with mobile phone (emergency scenario). When user enters some predefined short code a call would be sent to predefined users ( from 5 to 20) and when somebody from that list answers, he/she would...

Hi, I've installed several AppServers from R8.0 to 9.0 but never had an issue like that. Searched the forum for similar issues/resolutions but didn't find any.... So, yesterday before upgrading AppServer R8.0 I've made backup of .wav files via WinSCP. After upgrading to R8.1 (SP8) I couldn't...

Hello, I have a problem with passing original caller ID (A number) when forward call goes over H.323 (SCN) trunk and then back to SIP trunk. (Service Provider) --- SIP-T --- IPO#1 --- SCN ---IPO#2 (station with uncond. Fwd. to outside number) Call flow when original caller ID (A number) is...

It won't work... New 96X1 series (9608, 9611G,...) are not supported on CM 3.0 or earlier... https://support.avaya.com/css/appmanager/public/support/Downloads/P0553/H.323%206.0.x/C201192684182900_1 For 96XX series (9620, 9630, 9640, 9650) you need at least CM 3.0...

for BP's https://partner.avaya.com/ptlWeb/smbs/spCP/CS201192610549222032 ACIS-SME

Hi all, I know what I'm going to ask is (probably) not officialy supported. Can IP Dect R4 base station(s) register to secondary IP Office in case primary fails - Resilicance SCN? I've seen in documentation for DECT R4 that you can add secondary gatekeeper, so probably should work, but at...

Hi all, I need some information regarding upgrading/migrating from CM 1.1 to 5.2. Current configuration: - G700 (MM720 & MM711) as ICC (s8300 - A or B, don't know yet) - G700 (MM720) as LSP - IP user licence for 50 users. They have 46xx phones right now, which would like to keep for now, but...

Hi all, On 1608/1616 phones with FW release 1.2100 I've noticed that answered/missed calls in Call Log are presented in SIP URI number format (example: 55512345@93.255.244.22) rather than just a plain number. And because of that I can't return call. I'm using SIP trunks to provider. To solve...

When I received 9670G (Boot FW: hb9670ua2_00r40bst_s.bin, App FW: ha9670ua2_00r40bst_s.bin) Weather app worked, but there was no WorldClock app. Then I upgraded to FW provided from support page (FW: Boot FW: hb9670ua2_00.bin, App FW: ha9670ua2_00.bin) and there also a WorldClock app. But after...

Hi all, I'm a newbie for Cisco, and I have question how route to traffic betwen two subnets (in my example betwen VLAN1 and 33). I've added two routes: route inside 172.16.0.0 255.255.255.0 192.168.8.1 1 route sales 192.168.0.0 255.255.255.0 172.16.200.1 1 but it doesn't work. Can anyone...

Has anyone succesfully implemented RSS feed on 9600 series IP Phones? I can't find anywhere about that on Avaya site... I'm using SIP software (R2.2) for 9600 series, connected to Integral Enteprise Edition (Integral 55). Any info/help would be greatly appreciated...

Hi all, I've setup VPN (site to site) between to locations according to this document: http://www.cisco.com/en/US/docs/security/asa/asa72/getting_started/asa5505/quick/guide/sitesite.html and it doesn't work. Is VPN Wizard enough or I have add somethnig else in CLI, like additional...

Hi all, In the last two days IP phones (1608 and 1616) are going into reset, for no apparent reason. for last two months they were working fine. IP phones are using DHCP/HTTP from IPO. Partial trace (down below is a complete trace): GK: Unregister endpoint Maketa_R42_11_493543682b366a07 for...

I've problems with calling from Call Log on IP Phones (16xx & 56xx). On 54xx works fine. I get a call from 0088322444 (first 0 is prefix from provider). When I try to call this number back it dials 010088322444. For some reason it adds 01, but only on IP phones (16xx, 56xx), NOT on digital...

Hi, I'd like to integrate SQL database with VM PRO so when external calls come in you can also see their names (just like LDAP). I've made several modofications but I can't get it working... I've created a test call flow with for one user: 1.) in Specific Start Point I've created Leave entry...

Hi, I'am trying setup a call flow for users/hunt groups to include Test Condition (Day/Night service) and Test Variable User (Reception On/Off), but it doesn't work. It works fine when call goes to AutoAttendant module. In VM Examples under Creating Hunt Group Attendant it uses OpenHours...

Hi, I'm testing new 1600 phones (latest FW 1.03) on IP500 R4.2.4 (1600 licence included) and I've noticed that Hot Desking doesn't work. I' ve made a user without extension (hot desk user), checked force login, entered password. Whrn I enter *35 it says Call Rejected, but you can Log out...

Hi, When I record a AA greeting with *8101 shorcode, It can't be heard from outside callers, menu selection works. Emb. VM prompts upgraded. IP500 R4.2(4). TIA

Hi, I am having problems getting the SMTP emailing to work on Embedded VM. On a VM PRO it works with no problems. I assume it has something to do with IP Route's, but I can't figure it out... Any assistance much appreciated. IP 500 R4.2(4), VM PRO 4.2 (19) TIA