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  • Users: aarenot
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  1. aarenot

    PAartner acs 509 processor giving a very loud exccesive loud beep after a page is sent from an analo

    Any help would be appreciated. Using intercom 70 does not seem to have the issue, intercom *70 does the loud noise.
  2. aarenot

    9.0.1.0 bld 845 ring 1 ext, go to another ext VM, both exts have their own vm box. suggestions?

    I have a request from a customer for x201 to ring on an analog pots line, but if busy, or unanswered to go to x203 vm box, and both of these exts have their own voice mail box. The system uses embedded voice mail, not vmpro. Any suggestions, I have not done that much set up with embedded...
  3. aarenot

    Flat head, or panhead screws used in the wall mount kit. size? thread type?

    tech lost the flathead, or pan head screws from the wall mount kit. Anyone have any idea what size these are so I can get some ordered?
  4. aarenot

    DK280 ANALOG STATION PORT DISPLAY NAME CHANGE

    HAVENT HAD TO CHANGE THE DISPLAY NAME ON AN ANALOG PORT ON A DK280 IN SOME TIME AND CAN NOT RECALL HOW TO DO IT. ANYONE RECALL HOW TO DO THAT? IT IS A PUMP PHONE AT A TRUCK STOP, SO THEY NEED TO KNOW WHICH PUMP IS CALLING ON THE DISPLAY BEING CALLED.
  5. aarenot

    Latest release, display phones changed to showing just an A

    digital 30 on the system, and have had no issues, did an upgrade adding a second PRI card. First some of the phones were showing an A only on the display, support sent my guy a new folder with bin files for the release etc, now all then phones on the system are showing just an A on the display...
  6. aarenot

    norstar m8x24ds BEHIND A TELEROUTER, OUTBOUND CALLS TRIGGERING ROUTER TO PICK UP ON OTHER PORT

    CAUSING AN IVR TO GO OFF HOOK. PHONE SYSTEM IS NOT PASSING OUT DTMF ALSO. THIS WAS JUST REPROIGRAMMED FROM POWER LOSS, PROBABLY SURGE FROM LIGHTNING. ANY IDEAS?
  7. aarenot

    what phones are used to do programming on the nortel systems

    I don't do Nortel, and my guys who do took a long weekend. What type of phone sets are used on what systems to do programming on nortels via a phone set?
  8. aarenot

    harris master series controller 22061-000, ring over paging & night bell

    I have a device that has ring over paging set up off a station port into this device. Will the night bell port be active, so I can just add a night bell to the ring over paging without changing any set up on the harris device?
  9. aarenot

    402 3.2(61) PRI, DID CFUNCOND TO 9-XXX-XXX-XXXX CALL RECORD, LISTEN

    I thought I had done this before but can not seem to find where I did in the few hundred CFGS I have saved. I am trying to monitor/listen, and record calls to a DID with ICR set to a user with call forward unconditional to an outside number. I tried going to a group with a CFuncond user in...
  10. aarenot

    Virtual PRI

    TELCO has 2 T1's going into the Crisco unit to provide 3Meg internet, with a virtual PRI coming off the cisco unit for 11 channels PRI(dynamic allocation). They do not seem to be able to even tell me the switch type emulation, or anything at all. No matter which switch type I set to I could...
  11. aarenot

    14' DROP CEILING TO 6' KIOSK IN RETAIL ADVICE ONE CABLE

    I have been doing this for years, but am always open to working smarter not harder so I thought I would ask how others would do this. there are always new products out there i may not have heard about. Retail store kiosk about 6' tall needs one CAT5e cable run to it coming down from a 14'...
  12. aarenot

    How is your support per Distributor

    Do you call your distributor for support first, and what one do you use? How many levels of support does your distributor have before sending you to Avaya? If not more than one do they confer in house before escalating to Avaya? What Avaya tier do you get sent to by your distributor when...
  13. aarenot

    IPO to CONFR BRIDGE to TELEPHONE HYBRID to MEDIASITE RECORDER

    http://www.sweetwater.com/store/detail/Host/ This digital unit appears to be able to do auto answer, and handle the translation of an analog extension off the IPO to the Mediasite Recorder input (balanced XLR) to send the analog extensions audio into the recorder. My intent is to set up an...
  14. aarenot

    BATTERY BACK UP

    I am wondering what others experiences are with UPS performance with Partner ACS, with the messaging module. I have never had any outages for my customers beyond a few minutes, and wondered what real life experiences are with UPS requirements to power a full cabinet ACS with the full blown...
  15. aarenot

    LEGEND, which SA ring button calls ring to

    Removed two 008MLX cards, installed a T1 in the first removed cards positon, and an 016MLX in the second removed 008MLX's position. The custoner claims the incoming calls previouosly rung in on the first button(SARING) not the second button (SARING), and since the 016MLX calls ring in on the...
  16. aarenot

    3.2 Mobile twinning licensing

    Never tested this. With mobile twinning 5 license, does that mean you can only set 5 users to twinning, or that you can set 10 users, but the 6th simultanious twinned call will fail? 5 licenses means 5 concurent twinnned calls active, or a total of 5 users having the twinning activated via...
  17. aarenot

    3.2 Twinning call flow config menu change twin destination?

    IPO 3.2 VMPRO Twinning license VMPRO call flow configuration menu The twinning user docs say you can change the twinning number from VMPRO call flow remote, I have never had to do this. Can someone give me the details, and does it work well? I have done configuration menu to change...
  18. aarenot

    IPO FAX FINDER CITRIX

    Any one tried the FF100/200 on the IPO with users/client being on citrix? I have a customer wants it, but looking for possible issues.
  19. aarenot

    HOW TO FIND AN IPO PROVIDOR, BY IPO PROS

    This forum is to serve IPO professionals by design, but there are often end users, or business owners, or decision makers who come here for advice on the IPO. I would like to extend advice on what an end user should be looking for in an IPO providor, as well as discuss this subject with...
  20. aarenot

    IPO integrated/did to email fax server w/auto reply to faxes.

    Fax Finder has everything except a last minute. "can it reply to their fax so they don't all call to see if we got the fax?"

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