Anyone successfully used the Phone Assistant
software? I've set it up(V1.6)with a KX-TDA100 V3.2.
Everything's fine except I can't get
the "Select" tab on the PA Supervisor Pro (Status) to
show up. I've licensed both the PA Pro and PA Status
Pro on the server. No select tab so the supervisor...
Working on a MICS D6.1 with a PRI and DID's. Trying to set up call forward to cell phones. I've followed the steps in the call forwarding off site FAQ doc on this site. But what happens is you call the DID, call hits the forwarded extension, call goes out to cell phone and connects for about 1...
Hi all- I have a customer with a Merlin Legend FM1, 3 carriers, carded as follows:
Cabinet 1- 5 408ATL
Cabinet 2- 4 408ATL, 1 012, 1 800DID
Cabinet 3- empty
When I try to add 2 more 408 modules in the second carrier and move the last two modules, the 012 and 800DID to the third carrier, they...
Hi - From time to time our receptionist cannot put a caller on hold. She says it seems to happen when she picks up an outside line to dial out and accidently answers an incoming call. Does anyone have any idea what might be causing this?
Hi - we have a Merlin Legend R2. We cannot do a voice announce call on the intercoms now for some reason. Can someone point us in the right direction? - thanks
Legend R2 (analog BIS phones) with a VSR Voicentre voice mail. We set up a call group 771 for a group of sales agents. How can we make calls roll to a voice mail when all agents are logged out. Thanks for any help.
Hi- Legend R2 (analog BIS phones)with a VSR Voicentre voice mail. We set up a call group 771 for a group of sales agents. The voice mail is supposed to give callers option 7 to ring 771. Problem is the VSR was set up with 2 digit extension numbers and will not take a 3 digit extension. Is there...
Hi all- I have Sidekick 98, Truesync Plus 1.06, and Palm Desktop 4.1.2 (Hotsync version 4.0). The problem is Truesync is not really syncing, it just copies changes and makes double entries. For example, if a change is made to a calendar entry on my Palm Tungsten E, Truesync will copy the...
Hi all- I have SK98 and Truesync 1.06 installed. Problem is Truesync is putting an extra copy of each memo entry on both the SK98 desktop and my Palm Tungsten E. If I started with 28 memo entries in a memo folder, after the sync I'll have 56 entries. I've tried deleting the Palm desktop backups...
Hi- I have a customer with an old Toshiba DK56 system and VSR Voicentre voice mail who wants to upgrade to a newer voice mail. He wants to latest thing. Maybe a server based system with unified messaging. Anyone have any suggestions on a system for him?
Hi- I have SK98, Truesync Plus 1.06, and a Tungsten E. Everythings fine except I've been getting double entries of all my SK memos after a sync. I delete the doubles off of SK 98 and overwrite the Palm files on the device on the next synch, and the next sync after that they're back. I've tried...
Hi- we have a M824 DR5, software is 30MVJ24, and I'm trying to add a Flash release 3. It's acting up when I try to set a delay answer on some lines. It will answer only if I set it on immediate. Is this a software compatiblity issue? Any help would be appreciated.
Hi- I've got a Merlin 820 FP2 that when you answer any ringing line, the ringing does not stop immediately. Instead you get a loud noise from the ring voltage going on for a second or two to complete the final ring, then all is well. This started happening on all 8 lines recently after they...
Hi all- I've got a Legend R1 and a VSR voicentre. How can we get a call ringing into the call center (group 771) to roll over into voice mail if no one answers - thanks
Hi- we have a Merlin Legend R1. Currently we access outside lines by dialing the pool code 890. Is there a way to just dial 9 and access the pool? thanks
Hi- we have a Merlin Legend R1 and a VSR voice mail. What's the best way to set it up for a delay to the voice mail- say 3 rings to give 2 operator positions a chance to answer and then roll over to the voice mail. We have the voice mail ports set up in calling group 770- thanks.
Does any one know if the newer Palm PDA's (Tungsten, M515, etc.) can synch with Sidekick 98 using Truesync (2.5 or Truesync Plus 1.0)? I have to replace my old Palm Pilot unit and want to stick with SK 98.
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