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  • Users: mad006
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  1. mad006

    VIOP Trunks Settings

    I have a SRG50 V3 connected to CS1K. When the CS1K send the number to the SRG via IPTrunks it is sending it as E.164/National. I have tried different combination to receive the digits as National but cannot get it to work. Can someone post the correct setting on the SRG to receive...
  2. mad006

    Continuous Loop??

    I have several PRI Tie line from Option 81c to CISCO. I was wondering if there a way to prevent a continuous loop on the M1. If so, how. This is the only reference that I could find on this topic, MCDN ICCL – ISDN Call Connection Limitation. Limits the number of hops to a defined transit...
  3. mad006

    BCM50a: Proxy server?

    Anyone ever get this message connecting to the router on a bcm50a? "The proxy server received an invalid response from an upstream server." I've tried rebooting, and reseting the BCM. The only thing that I have not done was the do a level 2 reset. Network: There is no proxy server on the...
  4. mad006

    Transfer Callback, hunt group, ACD, or 3rd Party

    BCM 3.7 Is there a way that I can program a “hunt group” with members external to the system (mobile phone)? Ex. Calls get routed to this hunt group and there are 5 members in this group that is on there cell. The call will first attempt to transfer the call to the first member and after 3...
  5. mad006

    Transfer Callback, hunt group, ACD, or 3rd Party

    Software: BCM 3.7 Is there a way that I can program a “hunt group” with members external to the system (mobile phone)? Ex. Calls get routed to this hunt group and there are 5 members in this group that is on there cell. The call will first attempt to transfer the call to the first member and...
  6. mad006

    IVR?

    Can someone recommend an IVR software for MICS 6.1 w/NAM 4.04c, and your experience with the accuracy of it? I’ve tried to push this client to upgrade to a BCM and it’s IVR but they would like to keep their initial investments. Thanks in advance Just a data guy with a little knowledge...

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