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  1. tracypaquette

    Headset problem

    Hello, I have a Avaya 4412D+ phone on the merlin integrated system. This phone has a port for a headset underneath it. I have tried to use this port to no avail. I plugged the headset adaptor into the headset port. I then programmed a button to turn the headset status on/off. Nothing else...
  2. tracypaquette

    Merlin Messaging Automated attendant transferring

    Hello, I have been trying to setup an extension to transfer back to the automated attendant. The extension work when dial from the automated message but all I get is a busy signal when trying to actually send a caller to that extension. Tech support told me to set up a mailbox but if I do that...

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