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  • Users: gregdeike
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  1. gregdeike

    Converting from Nortel to Cisco

    All, We are converting our Nortel succession 3.0 to a Cisco Platform by year end. We will be selling our Nortel PBX once the cut is down. Anyone know of some vendors in the Dallas Area that might be interested.
  2. gregdeike

    Remote notification to a Cell Phone

    I have set up remote notification to a cell phone for a department. They want Call Pilot to leave the call back number for voicemail on the cell phone. They are currently getting the callpilot calling out to them and letting them log into the voicemail directly. Any suggestions?
  3. gregdeike

    Clearing the settings on a I2004

    I just received back some I2004 from our repair shop. How do I clear the settings on the phones to get them to work on my system again.
  4. gregdeike

    OTM and version of Windows server needed

    I currently have OTM 2.2 and we have the lease is up on our server running this application. We no longer support the recommended version of Windows server. Will OTM operate on the most current version of Windows Server. I believe it will but I just wanted to check all my resources before...
  5. gregdeike

    hunt and fdn to external number

    I have gone through a big change. The CEO of the company has a new admin here in my office.(Dallas) Their primary office is in NY. The CEO wants coverage to his NY number along with the admin. The phone hunts to the Executive Receptionist in NY after four rings. Sometimes there it will ring...
  6. gregdeike

    OTM question

    Hopefully someone can help me out with this. I went on vacation and now my OTM is all screwed up by the tech that was on site. Would it be easier to do a disaster recovery on the OTM or something different? Let me know, thanks.
  7. gregdeike

    Programming on a M2616 Cordless Telephone

    I was given a M2616 CT and I want to get it programmed correctly. My question is do the lines on the cordless handset match up with the base. I know that the bottom right key would be key 0 but does it follow the keys going up the base also. Thanks.
  8. gregdeike

    Unity Voicemail Instructions

    Does anyone know where to get a good copy of the Cisco Unity Voicemail Instructions. I looked at Cisco's Web Site and they did not have what I was looking for. Thanks.
  9. gregdeike

    Admin Rollover

    The main problem is that I have a Admin that has her bosses phone roll to her, if she walks away from her desk and does not forward her phone, her bosses phone will just keep ringing and ring on her line. Is there a way to change that to where it will hunt back to his voicemail after so many...
  10. gregdeike

    Cisco using Nortel Extensions.

    Hope some can help me out on this. In my thinking it could work but I would rather be safe then to tell them out right it can be done. Read below to what they want to do. Any help or hints would be great. Thanks in advance. Do the current PBX systems have the capability on the Uniform Dial...
  11. gregdeike

    Mobile Voice Client 2050

    As anyone worked with the Mobile Voice Client 2050? Looking to get some feedback on it. Pro's/Con's etc. Any information from installation to user feed back would be great. Thanks for the help.
  12. gregdeike

    Sending certain extensions to only one T-1

    We are testing some different VoIP phones and want only a certain extension range to use the T-1 we are using in our test lab. Is there a way to send a block of about ten numbers to one t-1 and block the rest. Let me know, Thanks for any help.
  13. gregdeike

    Hooking up dictation machine to M3904

    Has anyone hooked up a dictation machine to a M3904 digital set. I have done it in the past to older nortel phones but not to a 3904. Is it possible?
  14. gregdeike

    international prefix

    We are having a issue with dialing to Aurba? I can dial anywhere else in the world but to this country. I have looked and it is in the correct dialing plans. Any suggestions? Thanks.
  15. gregdeike

    Switching LD Carriers

    We are switching are LD carrier next month and the do not support NI2 Protocols on the D Channels. We have already went over the list with them and we have chosen DMS250 for the new protocol. On the switch when I reprogram the D Channel to reflect the new setting will I have to reprogram just...
  16. gregdeike

    Building a Fax Mailbox

    Can some help with me with building a fax mailbox. We currently have Callpilot 2.02 with Fax capabilities. We have a group that wants to have a fax mailbox to recieve faxes and then print them off at their discretion.
  17. gregdeike

    Callpilot 2.02 help - Tape drive

    Are callpilot crashed earlier this week and we got it back up and running. But now it looks like the tape drive is not working. It worked last night because I sat here while it backed up. Any Ideas? Thanks.
  18. gregdeike

    updating mwi on callpilot 2.02

    We have a callpilot 2.02 that we had to totally rebuild this week and there are some message waiting lights that have not gone out. Is there a way to update the system to get the mwi to go off if there are no messages on the phones. Let me know. Thanks.
  19. gregdeike

    OTM cdr records

    I have just taken over a 81c and the call records are still showing from last year, How do I get the current records to start showing up. I would like to start a monthly archieve of these records to cd. Any answers?
  20. gregdeike

    OTM Web Client

    I am trying to set up OTM web client and I am getting myself confused on the programming and set up. Can someone break it down for me, the OTM manual is starting to give me a headache.

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