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  1. mfortunato

    Desktop and BES 3.6 - Missing Attachment Viewing Option

    Hello All - I am having a problem with a number of users who cannot view attachments. They are running the latest 3.6 desktop (and the latest handheld software as well) on Windows XP. It seems to only affect the Java devices and there's no consistency to the problem. We are running BES...
  2. mfortunato

    Intellisync "Unknown Error" - user cannot synchronize PIM

    Hello All - I have a few users with various devices (all of them the java devices - 6210, 6710, 7230) who are having problems with Intellisync. When you click on the configure PIM (and subsequently, when you try to synchronize the PIM) Intellisync generates an "Unknown Error". The...
  3. mfortunato

    Missed Calls disappearing in the Messages list - anyone know why?

    Hello all. I have a user who has a 6710 device with the 3.6 device and desktop software installed. He mentioned to me that he has witnessed a missed call displayed in his BlackBerry Messages just disappear. There's no record that the call was ever missed. Has anyone else had the same problem...

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