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  • Users: DBC3214
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  1. DBC3214

    List Of Feature on CCM 2

    Dear all; Hope you guys can help on the list of features on CCM 2. Just need to know on the details such as: 1)The Basic Feature 2)Object Length 3)Real Time Presentation 4)Statistic Report 5)Report Production 6)Message Generation 7)Configuration Manager I'm...
  2. DBC3214

    BC11 & BC12

    Can anyone diffrentiate between BC11 & BC12??? In terms of facility??? .eg = BC9 to BC10 Dect facilities BC10 to BC11 Voip & freeseating facilities BC11 to BC12 ????
  3. DBC3214

    Any possibilties facilty for ACD ????

    Just want to know is there anyway to view the extn no under queue calls for ACD??? Currently, i prog a acd group for internal purpose such as 6789 (ACD) with 2 extn (6763&6793 :adn 1904&1905) Can i view the caller who is in que in the 3213set??? Someone ( old colleague of mine, no longer in my...
  4. DBC3214

    MOH FOR ACD

    how do i initiate M-O-H for acd queue calls??? Currently my system has voice announcement but between first que ann to second que ann i get a ringing tone instead of M-O-H ( for internal calls) but from external i do have M-O-H working. On which parameters do i have to change?? GRP=6789 LIM=5...
  5. DBC3214

    license for winfiol5.1

    Does anyone of u have license no for winfiol5.1

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