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ip500v2 rel 9.0.2.860 I have enabled SMTP and System Events to receive emails for alarms. Two items that I cannot find information on - 1. System sends "The following system resources are all in use: Voicemail Channels" when the 4 ports associated with the Preferred Edition license are in use...

I am replacing a CM that has several Multitech MVP130's connected as H.323 and attached to faxes across fiber. Any tips on making these work with the IP Office? Thanks Danny Rich

Attempting to configure a new Avaya ERS for use with an IP Office. The EDM interface is quite daunting compared with Adtrans which I am accustomed to using. I have all the PDFs from the support site open at this moment. There is a command available in the CLI "run ip office verbose" that will...

I am waiting on the customer to verify the release of the system. She wants to transfer a caller to a system speed dial - is this possible? She has tried it and says it fails - transfer and Feature 600 for example - should this work? Is there a missing step? Sorry but I have vague information...

replacing an older Toshiba system with IP Office and CCR. I have explained the Agent and Supervisor views to them but they just want to look at their phones... Trying to work around a couple of existing features they like: 1 - press a button on phone to show number of calls in queue - i think...

Customer moved and changed IP Address schema without telling us, now I am needing to change the information (if possible) in CCR. I see in Administration that I can change the IP Office address, but not the Data Analyzer IP Address. Is there a way to make that change or is it going to be an...

I am having difficulty wrapping my arms around the netgears usage of tagging, untagging, and pvid. I have read the Netgear App notes by Avaya but they only discuss the ports which have IP Phones attached. For example, I have vlan 2 for Data, vlan 4 for Voice. The first 12 ports are POE and...

I am getting conflicting answers from ATAC and my distributor, and the knowledge base seems to be ambiguous. I am to replace a 412 with a 500 v1 (at rel 6.1)and move over 2 - dual pri cards via legacy card carriers. So I will have 4 - PRI's, but customer has indicated they will expand at some...

1xportal version 6.1.17.100, 2003 server r2, sp2, 2.4 ghz, 4 g ram 500 v2 ip office 6.1(5) some of the users can access 1xp without issue, others seem to stick on "checking Messages" when they open 1xportal - screen never refreshes past that point. Any ideas? How do you turn off the voicemail...

I have seen this on 2 sites with user version 4.2.34, and the new one 4.2.36. First was on a 6.0.xx install, latest issue is today on an install of 6.1.5, tried softconsole with both User releases and every few minutes the softconsole login screen pops up and shows "session ended". Any ideas on...

any recommendations for 24 and 48 port midspan power injectors 802.3af for a mixture of 5610sw, 5621sw and 9640 ip phones. I have never had an installation that required the aforementioned devices, so I am not familiar with which ones to stay away from. Thanks Danny Rich

ON 6.0(currently on private 6.0(8xxx) private build due to prior Park/reboot issue on a IP 500. TT 206 mostly deals with one-x mobile, but the last 2 pages only mention mobile call control and **30, 31, and 32. Is that all the functionality available? I have been asked to emulate the EC500...

I had really hoped this died along with CCC. IP 500 v2 6.0.8, CCR 1.2.2.78. Customer says the wallboard and view shows phantom calls waiting and the Current Wait timer will continue to increment when there are no calls waiting. The latter appears to continue until the last call that was...

I have set up several different installations and haven't been successful on this to date. I have programmed ip routes to the servers (internal, flat no vlans) and tried the SMTP settings with just the server address and also included a user name and password....I can't make it work...

SIP setup with Broadvox. Using Wan port with Public IP connected to carrier provided router in bridge mode. I have it set to authenticate via the IP address, after initial setup with user name and password resulted in immediate outbound call failures. Upgraded them from 4.2 (20) to 5.0 (8)...

SIP line compression set to G.711. Monitor shows other codecs being negotiated. Having a few issues that include: faxes work several times in and out - then will receive a comm error, but will succeed on retry, some incoming faxes will be good followed by one that doesn't receive all the...