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  • Users: Joel007
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  1. Joel007

    MX-ONE

    Hi I have distroted Voice on inbound internal and external. Sound metalic. Any ideas, Faulty Media Gatway?
  2. Joel007

    DPNSS

    Hello could you please tell me how I check to see if I have any inactive DPNSS cards. And what the board id on these is. Also how do you make them active. Thanks.
  3. Joel007

    RODDI

    Hello, I am trying to do the following comand. RODDI:DEST=6663,ROU=10,TRC=4,SRT=5,PRE=6663111463,ADC=0505000000000250000; Then I get NOT ACCEPTED DEST NOT ALLOWED Any sugestions? Joel
  4. Joel007

    CCA monitoring

    Hello everybody. I have a supervisor who is trying to listen in to an agent and the supervisor is comming up on the agents display. How can I get rid of this, so the supervisor can monitor without notifiying the agent.
  5. Joel007

    NADAP;

    Hello could someone please help? In the NADAP I have 98 & 97 but I'm unable to dial this number 98740****. What am I missing? The number is live I can dial it from my mobile. But from the PBX I get vacant number. Joel
  6. Joel007

    Has anyone had problems with BT bro

    Has anyone had problems with BT broadband connections to VPN dropping out. Our VPN provider is Ihotdesk
  7. Joel007

    "CCM Server not available"

    Hi yesturday I lost all 3 call centres due to what I thought was a faulty NIU card. Did ALLOP; and class 3 alarm came up. Have logged users onto ACD via handsets so calls are coming in. But CCM Archive Service and Event Service are not running and I'm unable to restart them. Theses are set to...

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