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Hello, This question I have is regarding Outlook 2002 (not exchange). We have Norton Antivirus mail scan turned on so you can see when Outlook is sending mail by the small "scanning envelope" icon in the tray. We have the preview pane turned off for safety reasons so any email identified as...

Hello, This has never happened to me before so I was hoping to get a little guidance. I was setting up a new Dell for a friend of mine and had installed Norton antivirus. I thought I had updated all of the definitions but perhaps not because when I went to download zone alarm I began to get...

Hi, I am in the middle of promoting a new informational site. It is not commercial or profit-based so our campaign is by no means highly sophisticated. I have created a small tasteful banner for the site and I am in the process of asking people to link to us. One person was told by her web...

Hello, I have a new Dell 8400 and it came installed with a Serial ATA hard drive. I have a WD IDE 80GB drive that I want to use as the second drive in this computer. I did not like the idea of piggy-backing it with the optical drives and I did not want to take up a slot with an adapter card...

Hello, I was flashing an Award BIOS and the computer crashed. Now the BIOS is corrupted and when I went back to flash it again the keyboard will now type caps only. This means NO NUMBERS, just the shift characters. Obviously I cannot complete the flash without indicating the correct file to...

Hello all, This may prove to be an Explorer or XP issue but I felt I should ask. I have created a PDF document with hyperlinks leading to websites where people can access additional information. I have a group of users that when they click on the links, the web browser opens but it opens...

Hello all, This may prove to be an Explorer or XP issue but I felt I should ask. I have created a PDF document with hyperlinks leading to websites where people can access additional information. I have a group users that when they click on the links, the web browser opens but it opens their...

Hello, I searched the MS knowledgebase and here and could not find an answer to this strange happening. When pointing to icons on the taskbar, the text tip box pops up BEHIND the tool bar so that you cannot read the tip and identify the icon. It works properly when you point to quick launch...

Hello, I need to set up a mailbox that will be used as an "information hotline" that can be accessed by outside callers that will play a message detailing information on a particular activity. I have set up internal voice mail boxes with no handset but not one that can be dialed from outside...

Hello, I apologize if this is a silly question but I am wondering if it is possible to program one individual phone so that when a caller listens to the voice mail greeting it can direct them to "press 1" for a certain location and have it then transfer them to the line at that location...

Hello, We have a basic html form for managers to fill in various information which is then emailed to the I.T. Dept to set up new users or employees. In the managers email field the value shows @email.com (for example) and all they need to do is fill in the beginning of their email address...

I have a boot sector that continues to become corrupted every time I reboot. If I run recovery console it lists the windows partion as F:/Windows I don't know how or why it became F: instead of C: but if I go ahead and choose 1. and go into recovery and run fixboot the machine boots fine into...

Hello, I have a Dell 8250 that when booting, hangs to a black screen directly after the splash screen. No error or beeping, just black screen. The only thing that was installed recently was the latest Java plugin from Sun's site. However I had restarted this machine several times after this...

Hello, I am upgrading a friends Compaq Presario with a new hard drive. Originally it came with a 15GB and I am installing a Western Digital ATA-100 40GB. I updated the bios before starting to the most recent version provided by Compaq. I am using the new cable that came with the drive and...

Hi, We are on an option 11C with 3904 phones. I am trying to copy from one TN to another but it keeps schwartzing on me. This is what I am doing: ld 11 cpy 1 XXXX and this is where it errors out. As soon as I enter the copy from TN it errors out. I even tried entering a different TN just...

Hello, I am hoping that someone can suggest the most efficient way to do what I am trying to achieve. We have an Option 11C and we use 3904 phones. I have very little training on the system but do know some of the loads and commands. We have it set up where the main line at one of our small...

Hello, I tried to do a keyword search on this but most of the forwarding info was geared towards external forwards. I have the feeling that there is a ridiculously easy answer to this but I am maintaining the phone system with no training. We had to move 2 employees due to renovations in...

Hello, We are running IIS 5.0 on a Windows 2000 server but our network is a Novell platform. I have been experiencing an ongoing annoying problem where I will get &quot;server error <web name> busy&quot;. On Microsoft's knowledgebase they have acknowledged that this is an issue and the work...

Hello, I have found several posts concerning this issue but still need a little clarification. I hope someone can help me. We are on an Option 11C. We have a user that needs his DN to forward to his cell number whether you are calling from within the sytem or externally. I was able to get it...

Hi, We are on an Option 11C and I have a question about voice mail back up and the Call Pilot Admin Client. When you back up the voice mail (as we do to a scsi tape drive) does it also back up all of our menus that were built using Application Builder? Also where are the back up specifics...