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Need help on setting up the MAPD card. Would anyone know the default IP address, subnet and gateway so i can just use a cross network cable and connect it to my notebook? we have difficulty in getting the male-to-male cable used for connecting the modem into the maintA port. Thanks :)

We have a remote EPN with ports A to D active and using T1s as the fiber link. Since this is not a trunk group, how do we monitor the traffic on the DS1c? how would i know if the traffic is on T1 Port A? or does the traffic go from Port A to D?

In your experience, which is most reliable to use for connecting to NICE? CentreVu Computer Telephony (CVCT) or CTConnect? CTconnect is from another vendor right? while CVCT is from Avaya. Cheers.

Is it possible to use a Single NICE Web Server for different or multiple NICE systems? We have multiple sites that will be using NICE and was wondering if we can save cost on the Web Server hosting it on one site only instead of having to buy one for each NICE installation. Your feedback and...

we use CO trunk cards for our analog lines and assign them to local extensions using an analog card. Is there a way to increase the modem speed when connecting outside the PBX? it seems that there is a large difference when connecting using a line outside the PBX compared to using a line that...

On Avaya G3R v6, there is this very helpful feature button on the phone to quickly check if your T1/E1s are down. This is the ds1-alarm button. However, on version 9 and above, i can't see this feature button available? Any ideas if this has been renamed to another name or if another feature...

Can anybody verify if this type of Holiday table works? I am unable to make it work on two definity systems. Is this a limitation? i can't see it on the manual. sample holiday below: Start End mm dd hh mm mm dd hh mm 04/04 21:00 04/05 08:00 The holiday only works if...

Can anybody verify if this type of Holiday table works? I am unable to make it work on two definity systems. Is this a limitation? i can't see it on the manual. sample holiday below: Start End mm dd hh mm mm dd hh mm 04/04 21:00 04/05 08:00 The holiday only works if...

When retrieving calls from the Nice web universe, we are getting the error message "Not all medias are available for playback, do you want to play the available ones?" If we select "yes", only the audio part of the call is played and the screen capture does not. Does anyone...

Is there a way for ASA to track real-time alarms and send alerts via email? i've been able to do it through the task but it's not real-time and it is scheduled. This should be like the ds1-alm function that the pbx has. Thanks.