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  • Users: dplotts
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  1. dplotts

    While on phone, ringing

    Partner ACS While on the phone when someone else from another extension calls me the intercom will ring once, then the light will just flash. Someone else in the office says their keeps ringing the whole time. Is there a setting for this? We want it to only ring once if we are on the phone...
  2. dplotts

    Partner Phone External Speaker

    We have 18d phones. Is there any way to hook up an external speaker that is louder? We have web confrences and the audio comes through the phone, it just isn't loud enough for everyone to hear. I assume a speaker phone such as the Polycom Soundstation would work, but it costs a good...
  3. dplotts

    Always Verifying

    We have 2 Seagate ST373307LW SCSI drives, in RAID 1. The controler is an adaptec 2120s. Looking at the adaptec software it keeps verifying, even after a verify is completed successfully, another verify starts again. Is this normal?
  4. dplotts

    3c2000 slow

    We have two servers, both just upgraded with 3c2000 cards from 3c905 cards. Server 1 is getting a network speed of 44MB/s. Server 2 is getting 3.1MB/s. What could be the problem on Server 2? It is installed in an HP Netserver E60.
  5. dplotts

    Intercom not line

    When a user picks up the handset on his phone a line is automaticly selected. How do I program it so an intercom is selected insted? This is an Avaya Partner ACS R5 system with an 18D phone. Thanks
  6. dplotts

    After installing VPN, no computers in network places

    Since I installed VPN on our windows 2003 server, none of the XP clients have any computers listed in their network places when I browse the entire network. Has anyone ever seen this before? The TCP settings are all correct.
  7. dplotts

    Windows 2003 VPN

    I have setup a VPN using Windows 2003 Server. The clients can only access the network shares of that server. Is there a way to allow them to access the other computers on the network?
  8. dplotts

    Time Off

    Over a month or so the time on our Partner ACS R5 system & 18d phones is off about 5 minutes. I keep resetting it and eventually it gets off again. Is this a common problem?
  9. dplotts

    dlgColor

    I'm trying to display the color dialog box to change the color of text in a label. Using this code... I get an error that dlgColor isn't declared. What am I doing wrong?
  10. dplotts

    Adding Extension Module

    We currently have a Partner ACS R5 system with an 400 EC Module, 012E Module, and Messagaing Module. We want to add another 012E extension module. Besides putting it in the blank spot in the carrier, is there any other setup required?
  11. dplotts

    Automatic Answer Upon Pickup

    Right now our Partner system is setup so one person in every room's phone rings without a delay. When the phone rings and the person lifts the handset it automaticly answers the line thats ringing. Is there a way to disable this on that extension so she would have to manually select the line?
  12. dplotts

    Event ID 1097 & 1030 every 5 minutes

    Every five minutes I get the following in the event log on my Windows 2003 domain controler: "Windows cannot find the machine account, The logon attempt failed ." Event ID 1097 "Windows cannot query for the list of Group Policy objects. Check the event log for possible messages previously...
  13. dplotts

    etrust 7 and auto-download

    I just installed on our network eTrust antivirus 7 and I noticed the server isn't updating the virus definitions. When I try to manually download them I get the following in the distribution log: AV distribution program started the download process. Configuration file...
  14. dplotts

    Caller ID

    We have the Partner ACS R5 with the 18D phones. The caller ID information doesn't show for most calls. I would say we get one or two call a week that display the information. I have seen it work before (display on the phone after 2 rings). Does anyone know if there is any reason why the...
  15. dplotts

    Multiple Machines and User Profiles

    After switching everyone from an Nt4 server to 2003 server and using the domain migration tool, about 5 out of the 17 computers in our office (all running XP pro) have developed a problem with user profiles. If a user logs out, then tries to log back in they get an error message about the...
  16. dplotts

    Final error: 0xa000fe09 - The directory is invalid.

    We just installed Backup Exec 9.1 on our server. Whenever the backup runs we get a directory is invalid error on the same directory. If that directory is unselected the next directory is chosen to be invalid. Does anyone know why this is happening? Our system setup: "NETSERVER&quot...
  17. dplotts

    Forward Voice Mail

    I'm trying to forward a voice mail following the instructions in the messaging users guide. I get to the point where it asks you to record a message. I don't want to record a message. Is there any way to just forward the voice mail? This is for a Partner ACS system. Thanks
  18. dplotts

    Filtering

    On a form I have it setup to filter with a combo box for either project name or project number. The code coresponding to this is: Project Number: Private Sub Combo159_AfterUpdate() DoCmd.ApplyFilter , "ProjectNumber=" & Me.Combo159 End Sub Project Name: Private Sub...
  19. dplotts

    Dial Up Server as Extension

    I need to hook up our file server to the phone system so that others can dial into it for work. I thought that the best option would be to give the computer an extension. To access it you dial in to the voice mail system and enter it's extension. Does anyone know of any other solutions to...
  20. dplotts

    Remote Admin w/ACS R5

    I'm trying to dial in with the remote admin software for our Partner ACS R5. I have the modem plugged into my 18D phone and I followed the directions for direct dialing of the extension that are on Avaya's website. When I dial in I get "connected at 14400" then I get an error message...

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