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I need to increase unity storage for mailboxes, currently mailbox can store 20 minutes of messages but would like to have at least 30 minutes.

Hi, I have a Unity 5.0 and it is running low on mailboxes, we have several staff departure requests for the last five months and I don't think their extensions were removed after the extensions were removed from the Call manager, Is there a way to get a report from Unity of all the mailboxes...

Hi, I have a PRI in one of our PBX in Canada that has a CBCT route type, I tried using the CBCT (trunk type) route in LD 86 to program an RLB but its not allowing me to use the CBCT route, I am getting a error message ES031- route type not allowed. Is there a parameter that I have to enable in...

Does anybody know the pinouts of the DB15 to RJ45 connector, Nortel use this for the E1/T1 connection to smartjack or Telco. Thanks.

Hi, I have a DN in my option 11 system that I need to use as a distant steering code but not sure how to delete it. I print the dn in LD 20 and below is the output. DN 88 TYPE NARS NTBL AC2 I tried looking for it in LD 90, AC1, AC@, NPA, NXX, SPN and it did not show extension 88. I tried...

Haven't done this is a while, I need to reset a password for one mailbox and I need to know how to login to the call pilot from a phone on a BCM 50. Thanks

I have a user that accidentaly deleted his voicemail messages, is there a way to undelete the messages ?

I have been having issues connecting using my laptop's modem to our PBX's remotely. We have changed all our machines from desktop to laptop with conexant based modems. PBX modem will pick up but won't get anything from the PBX. Our laptops does not have a serial ports so using external modems...

We have Call manager 6.1 and using some CIPC, I am having issues on 1 of the CIPC getting stuck in registering. I have checked the network settings and it has the right tftp server and device. Any ideas why i am having this issue ? Thanks.

Hi, Has anyone encountered this issue yet on voice mailboxes on Unity ? The maximum message on mailbox is already set to 3600 seconds (1 Hour), but it won't take messages that is more than 22 minutes. I have tried leaving few messages but once it exceed 22 or 23 minutes, callers will still be...

Is it possible to retrieve deleted voicemail messages from UNITY. We are running UNITY 5.0 ? Thanks.

Hi, I have a request to get a direct ring down line that will terminate from our office in Chicago which has Turret system to office in New York that has CUCM 6.1. I am thinking asking our carrier IPC to provide us a 2 wire line just like pots line on the NY side and put it on the FXO port. I...

Hi, I have been working on Single Number Reach feature for a bit now and hasn't been able to make it work. I have a call Manager 6.1, using a device profile. Below is the procedure that I did. 1 - User management - end user - enable mobility and enable mobile vocie access checked 2 - Created a...

Hi, Where can I find the setting for the message retention (saved messages, not deleted messages) on the Unity 5.0 server.

Hi, Does Avaya G3Si V 6 supports 5 or 7 digit extension ? Thanks

Hi, Does BCM 50 supports 7 digit extension ? Thanks.

Hi, we have to transfer calls to one voice mailbox and we want to be able to just use the auto dial instead of doing it manually (dialing the express messaging number, enter extension #). Is there I can insert a pause when entering auto dial digits. If the digits were stored just like doing it...

I have a CUCM 6.1 with a VG 224 analog fxs gateway. I need to use the analog lines for conference calls and will require the line to join 1 to 3 people. I tried using the flash feature on the unit but it won't let me get another dial tone or it doesn't put the first party on hold. Do you know if...

Haven't done this in awhile, can someone direct me on how to create a basic menu on Meridian mail. Greeting will play, callers will have the option to press digit 1 to 4 which will transfer to diferent extensions. Digit 1 transfer to 2001 Digit 2 transfer to 2002 Digit 3 transfer to 2003 Digit...

I need the step by step procedure on how to factory reset 7937 and 7965. Appreciate your help. Thanks