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  • Users: Entourage
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  1. Entourage

    call pilot quirks

    I have experienced a couple of quirks with Call Pilot. These occur with both BCM and MOD ICS when installed with megalink. 1) Dial Zero In a mailbox on a set that has a DID number dial zero will not go to the attendant; it returns back to the mailbox (the operator is not available). I have...
  2. Entourage

    external call fwd in 6.0

    Having a remittant problem with external call forward on MICS 6.0. SOmetimes it works and sometimes it will not transfer the call. Anyone had this problem and know of a fix? Thanks
  3. Entourage

    Hunt Group Dilema

    I have a situation where I cannot get a hunt group to go to overflow. The version of the MICS software is 30NDG04. The hunt group appears to be programmed OK with 3 sequential members and queue overflow 45 seconds to ext 234 (with vmail box). The hunt group will ring at the 3 members for 45...

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