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Is there a way to turn ringer off completely on a 2033 polycom set? Seems to be just a volume adjustment Thanks

I know this is wrong forum but there is no centrex one. Got an old supplier that has acquired a Nortel NTX409 Centrex console and wants to test it to sell it. I'm assuming he would require it to be connected to hosted centrex system...correct. Haven't even seen one for 20 years. Thanks

Got a call from a customer with Mics 5.0....PRI-A and DID's. They want name display instead of "unknown"showing to their customers. I understand that I can program an OLI# ona per set basis, but the name cannot be programmed on the onsite Norstar. I am under the impression that BUS NAME in...

Trying to download itunes on laptop with XP Pro 64 service pack 2. Getting error message "requires vista 64 bit installer" I thought I had proper system requirements. Why won't this download? I don't care if I have to use an older version of itunes. Any suggestions? Thanks

CS1000 Rls 7 issue 50Q Trying to find out if I can pull up a call record from 6 days ago....extension to local outside number. Just filling in here..not sure CDR is even collected. CDR shows CDR=Yes CFN does not show any TTY with USER=CDR Can someone point me in right direction? Thanks

Trying to find system ID on a cs1000 rel 3. Found serial number and NTI#.......are they the same thing? I also got a 4 digit response in LD 2 to tsid sid but not sure that's it. Any ideas? Thanks

Getting MSDL error message....see below. seems to mean "application data space has been corrupted". Device number 13.. Below is message followed by cfn info. How can I correct this? Thanks ERR MSG: MSDL201 GROUP 0 MSDL 13 00000000 MSDL201 GROUP 0 MSDL 13 00000000 MSDL201 GROUP 0 MSDL 13...

Working with a CS1000 switch that has 2 megalinks each with 46 channels. Customer wants to reduce service by half.The first mega is set up as DID and the second as COT. I assume it would be correct to change each to 23 channels and set the "max" in route data to 23 in each. My question is would...

We have 1120 type sets that are connected to SRG and have been able to program them up with no issues. Now that we have run out of BCM ports we are just programming sets without using SRG. Since getting a new batch from a different supplier we notice that set comes up asking for a Login ID...

How to do a factory reset for Nortel IP 2033 conf phone? tried **73639 etc no luck

Trying to back up Octel 250 behind a CS1000 switch. Getting 2 different types of error messages on 4 different tapes. "Tape unusable" and "tape drive reset". The tapes I have are hpdds-3 24gb and also have access to DGDAT72 36gb (not sure if they will work) I have tried a cleaner tape and tried...

BCM 50 expansion cabinet making loud noise....must be the fan. Everything works fine but can't get the module out of cabinet...jammed in there Can anyone offer advice on how to dismantle the cabinet itself in order to remove module and have a look inside? Thanks

When toggling Bilingual: Y or N at the F983..(pswd)...."2" prompt....does the system have to be reconfigured? The set up and operations guide goes on to prompt for system config.....??? Never tried it after initializing was all done.Don't want to lose all this stuff. Thanks

Is the A0619627 (16vac) external power supply the correct one for the IP2002p2 set? The Nortel site indicates it is however the label on set calls for 48 v power?? Thanks

Trying to add key codes using element manager, followed procedure outlined in guides, and the status shows all features as active (seems to be light grey , but maybe that's normal) No sets will work,when pressing intercom getting "keycode reqd" on screen. What am I doing wrong? (The call pilot...

Bcm 400 (3.6) took a lightning hit and lost Call Pilot. All phone system features are working,Can't access system through Lan 1 or 2..get message that it's wrong IP address even though it's correct. "Feature Inactive" displays when pressing any F9xx codes. Tried reboot,reseated all cards.Did the...

Looking for manuals for Nortel Venture 3 sets (yikes!) Free would be nice. Any ideas? Thanks

Customer with a Mics 5.0 and CP150, lately have had various sets lose ability to access any lines or features on set. The screen looks normal. access to programming seems to work,feature*0 works, but the user cannot use set to access anything else.No response from any buttons. I have gone there...

Customer with an older R1T1 Norstar and Flash 2.0 wants to be able to verify calls are answered by users within a certain amount of time. All incoming calls are answered by auto attendant after 2 rings....there's 12 seconds to start with....they want to know how long it takes for call to be...

I will be involved with changing telco provider for 2 PRI's on a CS1000 rel 3 switch. Looking for advice on procedures to move DB15 connectors to new T1 equipment. My plan was to disable the loops in LD 60> move cables to new T1 provider equipment> enable loops ld 60.What am I missing? I have...