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Hi, I have an user that keeps getting complaints from external recipents that her email are received in MIME format. This problem occurs only recently. Nobody else has the same problem. She is using Outlook 2007 and our email platform is iMail. A sample of her email received externally is...

Hi, I have an user that prints to the Canon iR C4580i from 64-bit Vista. It used to work before but now it does not work anymore. We used Job Accounting functionality in the company. At the moment, only printing the test page works. When we tried to print from within emails or MS Office, the...

Hi, I have users using Remote Desktop to connect to our SAP Server through the external IP address. If they need to print to their local printer, how can it be done?

Hi, I am using MS Office 2003. I have configured my printer to print to specific mailbox instead of a direct print. However, when I try to print some documents, it still prints directly instead of to the mailbox. I check the document's printing properties and it is set to Print instead of...

Hi, I have an user that receives an email as an attachment in the .eml format. She is using Outlook 2000. However, other users on the cc list using Outlook 2007 can view the email straightaway in the preview window. I suspect that it is a compatibility issue with different versions of Outlook...

I have an user whereby her outlook will hang whenever she tries to access the address book. The address book contains the global address book on the iMail Server. This only happens after she created a new Outlook Data file. Multiple copies of the local Contacts and the Global Address book are...

Hi, My user encountered a problem whereby Outlook hangs when he clicked on the To: (under New Mail). It also hangs when he tried to access the Address Book. However, there is no issues if he access the Contacts Tab instead. I suspect that there is some problems with the Address Book. Is there...

Hi, I would like to know whether there is any way to auto add the sender when I am replying his emails. This functionality is available in Outlook Express. I have found out that there are 3rd-party add-ins that can perform this function but I am thinking whether the option is "hidden" in...

Hi, I have a Server running on Server 2003 that keeps rebooting on its own randomly. I have went through the Event log but nothing was found. I have also unchecked automatic updates and automatic restart on system failure. I have also checked through the Services. Only these following services...

Hi, I am using Lotus Notes 7.0.2 and trying to send "prevent copying" emails to Outlook\OE users. However, it seem to be that they can still forward and copy the emails. Does this indicate that the "prevent copying" option only works with Notes clients? Is there alternatives to make it work...

Hi, I have problems inserting any form of removable media(thumbdrive, portable harddisk or even mp3 player) into my pc. Windows explorer will hang upon detection. When I remove it, the windows explorer will be fine. I have to resort to booting into Safe mode for the transfer of my data. My PC...

Hi, I have enabled the "Prompt when new mail arrives" option. However, there is still no indication when new mail arrives in the mailbox. This user uses only the Domino Web Access and not Lotus notes client. Does anybody has any ideas on this?

Hi, I am new to setting up subnets within a network.Can someone advise me on the hardware required to do that? I am also using a single firewall to create a "trihomed DMZ". Thank you so much.

One of my users is having problems closing Lotus Notes client properly. When she wants to close it, it just hangs and the "not responding" error message will prompt. She has to End Task to shut it down. The Lotus Notes Client is version 7.0.2. I had deleted both the Cache.ndk and Desktop6.ndk...

I am unable to receive email with attachments from gmail accounts. The following error message is delivered to the sender's account: Message will be retried for 2 more day(s) Technical details of temporary failure: TEMP_FAILURE: Connection was dropped by remote host (SENT_MESSAGE) Does any...

Hi, I am unable to access all https website on my Windows Server 2003(R2) platform. I had added the website into the Trusted Sites Zone and even uninstalled the IE Enhanced Security Configuration to no avail. I have no problems accessing the same website on another old Server 2003 platform...

Hi, I have a Domino 7 Server running on Windows Server 2003 (R2). Users when travelling to remote sites will access this server through VPN for their email. However, ever since I upgraded to R2, users are no longer able to ping this Server and access the Domino Server. Is there any security...

Hi, My Netware is 5.1 SP8. Restarting the Server today failed to load nwagent. The error message is as follows: 18/04/2007 7:56:21 am BOOT$LOG.ERR was deleted at startup and a new file was created. 18/04/2007 7:57:03 am - SERVER - 5.00--1: HTTPSTK: Error 10022 enabling SSL services -...

Hi, My company just bought a new Server 2003 (SP1). However, when I try to browse the Internet, there seems to be no connection at all. I had set the internal static IP address on 1 of the network card, leaving the other not in use. I had not added the Server role yet. I thought it was the...

Hi, thanks in advance for any suggestions. I am trying to restore a file but it always ends in E0014 (Restore Operation Incomplete). It always give me an error of "Please add LONG name space to restore". I am running Arcserve 7 for Netware. I had checked the volumes on the Novell Server and they...