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  • Users: Quadzi
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  1. Quadzi

    Fax Machine

    Ok, so I have a Fax machine that logs in to a new queue (8802) on a Meridian 81c. If I call the queue directly, through the 800# pointing to it, or the DID of the phone itself, it just rings. If I pick up the phone I can talk to the other party, but it never rings on the fax machine itself...
  2. Quadzi

    Searching for disabled digital lines

    I have an inherited Meridian 81c that evidentally someone took to disconnecting lines on the punch board, without removing them in software. I'm now just about out of available TNs and it's going to be time consuming to check all of the existing TN's that have nothing punched to them. Is it...
  3. Quadzi

    M2616CT ACD Set?

    We have a M2616CT that has been floating around here unused and we are attempting to use it as a Supervisor Handset in a Call Center. Is it possible to use this as an ACD set? I tried programming it just like I would a standard 2616, but I get no response when I hit the ACD button to log an...
  4. Quadzi

    Agents not appearing in Meridian Terminal Emulator after power loss

    I was left with a Nortel Option 81C. I have had a bit of informal instruction/training, but I'm far from an expert. We recently had a power loss that fried one of our cards and brought an entire Superloop down. Corporate brought out a replacement card, and everything came up and works...

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