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Here is a good one... Arcserve 2000 NT4sp6a Local job custom schedule at 5pm the job was in a ready state, came in this morning and the job was on hold, (it never ran). Nothing in arcserve.log to indicate a change was made. CA has no clue. Any thoughts would be appreciated Thanks in advance

Wondering if anyone out there has any ideas? I have a job that should take 6 tapes, I loaded 7 just to be sure. Came in this morning, and Arcserve was looking for tape 8.. no errors in log, compression is ON.. One of the tapes (using device manager) has 113,00 meg written. No other tape that...

Here is one that no one from CA can seem to figure out. Started a few weeks ago, we had database corruption, and initializing did not solve the issues. A blank database was put in place, and all seems fine. However, since all media records were deleted, each tape needs to be formatted at...

Has anyone ever come acroos this. We use roaming profiles in an NT4 domain. One user who has a w2k laptop, has quite a few ntuser.pol.tmp.tmp.tmp.... files Can all the TMP files be safely deleted? Thanks in Advance. John

Anyone out there ever experience this? In a SAN environment, either a format or an erase of a tape takes a very long period of time. A regular inventory is normal.. All drives have been cleaned, and I am using known good tapes. Thanks

On one member server in my SAN, I get the following error in the Arcserve.log. [CAT] Ignored \\<server>\D: due to invalid lenth (p=13, F=41) Of course, nothing is on CA's web site. Any info is greatly appreciated. Thanks in Advance John

Hope that someone out there can help me w/ this unreproduceable Arcserve issue. A little background. All servers in SAN are NT4sp6a, Arcserve 2000 AE is fully patched. A while back when backing up a SQL DB, I received the following error in AS job log. E8542 Failed to receive data from SQL...