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Hello all. I'm having a bit of trouble installing a (supposedly) simple system. I had problems intially installing the licence getting a Platform Type/Server Configuration Mismatch error. The tier 1 BP forgot to ship the 5.2.1 software so I chucked on 5.2, as I had it, and this caused me all...

Hello all, Does anyone know when a call is picked up using the call pickup feature does the display show who has picked up the call? Thanks in advance. Colin.

Hi all, I've got a G700 connected or trying to connect to a HP Procurve gigabit switch. I can only get the two connected at 10MB Full, anything above that and the two refuse to connect. I've had to put a cisco switch in between the two to get it to run at 100MB Full. I can see both HP and Avaya...

Hello all, Does anyone have any experience with routing emails within CCE via the email subject heading? As far as I can work out I can only route emails by creating seperate POP3 accounts on the exchange server. It would be great if I could use one POP3 account and route emails via the...

Hello all, Does anyone know if I can swap an external 8mm XL tape drive for an external 8mm DX tape drive and still use Exabyte XL tapes?

Hello all, I've got a slight problem with IP phones on a CM2.0.1 G700/S8300 system. The phones will register to the S8300 but don't seem to get a VOIP resource when trying to make any kind of call from any of the IP handsets. Inbound calls from the PSTN are fine, but when the call needs to be...

Hello all, has anyone got any technical documentation on the 1152A1 MDU? I've been searching for hours but I can't find any technical doc's only sales stuff. Failing that does anyone know what the green and amber LED's indicate? Thanks in advance.

I've got an announcement problem. When I try to remove or edit a specific announcement on the change announcement form an get an error saying 'error encountered, can't complete request'. I've swapped the VAL board and I get the same trouble even though the announcement isn't present on the...

I've connected to an IP office fine with the manager software directly, but I don't know how to connect to an IP office remotely. Can anyone help?

Morning all, does anyone know where I can download the latest VAL manager software? Thanks.

Hi guys, I'm not sure if this is the right forum but........ I need to get an Multiple cabinet/site system(s) with CPU X processors. What else do I need (Cassettes/anything else) to achieve IP trunks/VOIP and all that good stuff?

Unable to enable the modem through web browser giving error /usr/bin/sudo password not found. Has anyone come accross this problem. This is CM2.2 all firmware and patches loaded.

Hello people was told there are some INDEX gurus here hope you can help. hello I'm trying to get an audio conf unit working on a SDX INDEX can get a dial tone and works fine as a handset. However I want to be able to initiate conference calls from the Audio unit rather than create conference...

I know this is the wrong forum just wondering if anyone could help. hello I'm trying to get an audio conf unit working on a SDX INDEX can get a dial tone and works fine as a handset. However I want to be able to initiate conference calls from the Audio unit rather than create conference calls...

hello I'm trying to get an audio conf unit working on a SDX INDEX can get a dial tone and works fine as a handset. However I want to be able to initiate conference calls from the Audio unit rather than create conference calls from DT handsets and transfer the conf call to the conf unit. I've...

Hello all have installed a Beklin wireless router with dsl modem. I have connected the router with no problems and can access the interent. The fun really begins when I try to add a wireless bridge. When I connect the wireless bridge directly to the router and configure it, using a web...

Hello all trying to change the time format from 12hr to 24hr. Sounds easy........... set the time in the browser and its 24hr format but on the terminals it's 12hr. Cunning plans most welcome.

Hello all! I've got vile and vicious SAT terminal that is being a bitch. I have configured the comms and emulation so that characters are display on the screen. BUT and this is a biggie... the function keys don't work. Meaning you you view one page at a time and then turn the damn thing off and...

Hello people I have been continuous smashing my head against the Avaya documents for the last two days hoping to find an answer but guess what!! I need to display the incoming CLI to attendants sounds easy doesn't it!! Calls come into the trunk group then are pass directly onto a VDN which goes...

Hello Guys, I've got a Definity in London going out on a E1 link across to the states which is T1. In the middle of this link is a box of tricks called a RAD. This is supposedly an E1-T1 converter. Oh yeah State side is a Mitel which makes it all the more fun! I can see calls going out of the...