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I have a Norstar MICS 7.0 with VM I need a message to be played when the operator is busy, (and can later pickup the call). Something like "thank you for calling, someone will be right with you" Presently, when the operator is busy, the call goes into the general VM box, which no one checks. If...

Greetings...we have a small CTX28 system and have not needed to use emanager to address any issues till recently. I have downloaded and installed emanager, I have installed all the windows components it needs, and it does come up with a user name and password. I have tried the user name and...

Greetings......I have a Norstar MICS with a hunt group 03 that has extension 2471 assigned to it, when I call that extension, it does indeed go thru my hunt group properly....my problem is, I want that hunt group to be extension 2917(not 2471).I have 2 other hunt groups, and they have 29xx...

I have a new Norstar MICS system, all is fine, except for call forwarding to a sprint cell phone. When I set the call forward feature to on to a sprint cell phone (in a 7316e handset) and have a call come in thru a DID line to that handset, the call does get forwarded, but the "ringing" that a...

thread1361-1557686 This thread is what I want, the CCR to repeat once it goes thru its menu. IE if the caller does nothing after hours, and just lets the call tree go through its menu, I want it to repeat again, until the caller does punch a number to go somewhere. I presently have a NORSTAR...

I have an Meridian Option 11c with voicemail (Callpilot 3.0). The meridian got hit with a power surge past the UPS and killed the SSC card (daughter card) my technician tells me that he is able to reload my database aok, but as soon as he puts in the dongle with the security features, it...

My office gal who resets everyones passwords for the voicemail, killed the callpilot box 000000 password, according to an internet search, I can reset it using support tools on the server. However it requires a distributor password to start the program. I have tried them for callpilot 3 and 4...

I recently had a hardware failure on a callpilot 1.07 and upgrade to callpiloy 3.0. I need to have the callpilot 3.0 broadcast a recorded message when my Option 11c attendent console is set to night. Presently when the attendent sets it to night, anyone calling into the company receives a...

In my previous post about my issues with NRTH30AA, I discovered the dongle bad, so I ordered a used NRTH30AA with it's good dongle in-place, but it came with Server 2003, and no disks. The password they supplied does not work for the administrator account (who in their right mind sells a device...

We had a power surge on the PBX, I have everything working but the NTUB01AA (NT server 4.0 w/callpilot), as the server boots up I am able to log in ok, and watch the callpilot program starts as it loads, but it gets to a certain spot then crashes the server (blue screen of death) and reboots the...

We are getting ready to switch to a new PRI circuit on a smart jack, and ATT wants us to test it first, by "building a test phone" in our PBX. This involves moving my option 11c to the new smart jack, and using a digital handset to(2008) dial out and receive calls. I have switched it myself to...

I was able to get two Linksys RV082 to connect a tunnel fine over the internet,and I can ping from each RV082 the others LAN address assigned to the LAN port, but cannot ping pass that port to any servers (or connect to them in any way). I suspect I have a setting incorrect, but have Googled for...

I have a parts dept. that would like to use the 2616ct's as a push to talk senario, for example,, phone one presses a key, and the other 4- 2616ct speakerphones go active so that a small conference call commences until phone one then hangs up, disonnecting the conference call. Having read thru...

Greetings, I have spent all day trying to find out where the night message is when the 2250 attendant console goes to nite. I need to change it from a simple "we are closed" to a menu driven, "after hours, leave message for sales press 1" for each department. I have a option 11c with callpilot...

I have two m2250's on my option 11c, one is only used 10% of the time as a saturday console. When not in use during the rest of the week, it is set on night so that all calls come into main 2250. The problem is they want the "spare" console to also be used like a regular handset extension during...