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  1. booktek

    Music on Hold Queuing for BCM 3.5 and UP

    I'm installing at a retail store with BCM 3.5, CallPilot, no Call Center, and the AA is set up to route to an option so calls can queue up and listen to music. Problem is that the line will ring and appear for a while (about 1 minute) and then call disappears but caller still hears music and is...

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