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We are currently running 8.0 and it has been 1 year since we started the Contract module. We now have contracts that need to be renewed. How do we renew the active contracts? Can we do them all at once? Also, does the contract number change or does it stay the same? Any help would be...

I hope someone can help us. We just started using Service Call Management and we have a question on when it is turned into an invoice. When our technicians call in with a resolution for the service call we are putting the description in the notes section next to Repair. This is an unlimited...

We are running GP 8.0 and the question I have is... We have three (3) different Service Types set up (SA=Service Agreement, WA=Warranty, TM=Time & Material). My question is, where does the system pull the Service Type from when entering a service call for a specific customer with a specific...

I've modified the Opportunities screen through System Customization and changed the Estimated Revenue field so that "Minimum Value" is set to -100,000,000 instead of the default 0. I published this change. The question I now have is when I close the Opportunity it won't allow the negative...

I would like to know if there is any way to transfer 0 quantities? What we have is there are lines where we have to type information (descriptions) on an order and we put the quantity as 0 so it doesn't look stupid when we print everything out for the client. However, when we transfer that...

We are currently using Great Plains 7.5 and we would like to know if there is any way to move a Purchase Order whose items have been fully received into history? They are currently still listed as open. Thank you!

I have a question and I hope someone can help me. On page 1 of a report I have a row labeled Benefits Allocation and it is a calculation (15%) of Labor (which is the line above it) so the line reads CAL @640 * .15 It comes out correct on page one where I have the figure subtracted from the...

I hope someone can help us with this funky problem we are having. We are currently running Dynamics 7.0. When someone is keying in line items on an invoice and all of a sudden, other line items just start appearing. We are not sure if they are from quotes, orders or other invoices. Any...

We are currently running GP 7.0 and FRx 6.5. I have a report currently set up in FRx and for the life of me I can't figure out how to do what I want to do. It is probably easy and I am just having a brain hic-up but...HELP. What I want to do is, we have GL accounts for Sales, Admin & General...

Is there a way to back out dollars from inventory adjustments without effecting quantities? Some adjustments should not have been made and we are trying to correct that. Any info would be great. Thank you!

Is there a way to track what a user changes either through Activity Tracking or some other way? What we want to know is, we have information in User Defined 1 on the Customer Maintenance screen and someone is changing the information. We would like to find out who is changing this information...

We have Dynamics 7.0 and we were interested in selling service hours using blocks of time. Does anyone know any ideas and/or solutions to this. Thank you! Kim

[bugeyed] I am new to FRx 6.5 and I need some help. I am having a hard time setting up a report. Both the row format and the column format. We have a report, currently in Excel, that has information from the previous year to this year on one sheet. Example: Aug 2002 thru Aug 2003. The...

We have had Great Plains Dynamics for about 8 months now and I figured out how to make my own Balance Sheet in Advanced Financial. I have a few questions that I can't figure out. 1. When I choose the type of Account Range and I type in a description, how come when I choose the report and pick...

We are currently running Great Plains Dynamics 7.00g5 on System Windows 2000 Service Pack 3 Build. I am trying to modify the layout of the Balance Sheet and Income Statement. When I try clicking the modify button after printing it to the screen, I get the following message..."The current...