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Hi there, a unix user (who uses Citrix to access office products) is having trouble as shown below: What user is attempting: When inserting extra rows and then attempting to fill the cells I get the message: Error Message: Microsoft Excel can't use the AutoCorrect lists. Microsoft Excel...

Hi there, Firstly, can it be done? And if so, what/how is the best way to go about it? I have a user who has on going problems with a certain "must have" program which is a kind of reference database which they need to use / update regularly. When the user logs out (more so when shutting down)...

Hi, Not sure where I should put this one really.... A user needs to scan some documents to put into a file. The current information is in PDF format but they cannot use it in this format, they need to get it in word format. They have tried scanning but some of the graphs / numbers are quite...

As above, can it be done? :S Cheers

Hi All, I have the below issue with two machines running win2k sp4 and office 2000 sp3. Special characters (3D boxes) in a Word document appear as completely different characters when the Word document is opened by another user. Is there any way to resolve this problem? I this a simple...

A user is trying to use his home laptop for voice chat on the internet. The laptop is running XP, he has set things up as per the instructions and all would seem fine, infact he says that everything is working as it should when testing the mic off the internet, but once connected up he can hear...

Hi, When opening word documents they appear differently on my screen to on other users screens, even though the page setup is the same (as it is the same document). This affects my printing, as documents which are one page on other users computers turn into 2 pages on mine. What is causing...

I have recently upgraded a laptop from WINNT to Windows XP. I notice when selecting to shutdown or restart the machine from the start menu, from the time you click on what to do it will just sit there for about 2 minutes and let u carry on clicking start etc and eventually it will decide it is...

Hi, Probably not the best place to put this one, but It is for a win2k system ;) Just a general question really, just want some advice on a new graphics card for my home system. I have recently upgraded from an ancient spec, now I am happy with it, but I choose not to upgrade my video card at...

Hi, One of our users has had a scsi card installed on a new PC. It seem's to install ok and and does not bring up any errors, however each time the pc is restarted it keeps detecting new hardware thinking the card is not installed and it is installed and working fine, why is it doing this and...

Hi, Does anyone know if it is possible to clear the "cache" if u like of the windows search feature. if I type in a random letter it brings up the whole file name I have searched for previously. I want this information cleared if possible? Can't find a way to do it. Cheers

Dear All, I am running Backup Exec V8.60 Rev. 3878 2000 server. Backup's have been running fine for the past few weeks but since the weekend it has not been right. The backup had attempted to run over the weekend, and had been running for X amount of hours and had not even started to backup. I...

Hi, I have the above printer and have started to have a few problems with it, It is basically telling me that the ink cartridges are not seated correctly (from the printer control panel) and to try removing them and re seating them. I have done this many times, including each ink cartridge and...

Hi, I have a machine here that becomes very slow and unstable when attempting to patch it to SP4 level. I can get as far as it "checking system settings" but it does nothing and will sit there for over an hour like it. I am getting "update.exe" taking 100% of the system CPU and I have to crash...

Hi, One of our users is having trouble with a database. It is unstable at the moment, and they think that the problem is because the database keeps loosing the links between the tables in the database. Is there anyway of stopping this from happening...I don't know a great deal on Access so any...

Hi, I have a user that has created modules in an access databse. We had some network issues and at the time the database crashed and left a locking file behind that we could not delete. We have now managed to free this but the database is not working correctly. It is saved in a server...

Hi, Can anyone tell me if the Laserjet 1100 printer is able to support HP Jet Direct? Or if Jet Direct support's it? I have been trying to look on the HP website but couldn't find anything for Jet Direct's support listing, anyone know if it does or not, or know a link where I can find out...

Here is the error message: Microsoft Outlook could not sign or encrypt this message because you have no certificates which can be used to send from this email address .....@...... .com This message appears when the user attempts to send an email. It is Win 2k system. SP4 Cheers

Hi, I have a 56K modem in my pc. For about a year now the connection to the net has been a joke (And before you say I can't get broadband where I live, or I would!!) At best it will connect at 12,000KBPS so like 12K the very best is 14,400KBPS. I know a 56K modem won't connect at 56Kbps but it...

Hi, Does anyone here use Fox Mail email client and no if there is a way I can import my Eudora mail box's into it. If I use the file, import messages it imports one message from the inbox :S and I cant seem to do it any other way, any idea's? Cheers