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Where could I find a log of how the main group (Hunt Group) was put into night service, 24/7 team getting no calls, group was in night when checked, service restored as soon as group was changed to in service on the manager.

I have an SD card that looks corrupt in a remote system that I need to work with on site guy to replace. Would just like to confirm what I am planning is correct or if there is a better way. This is a Server Edition and the IP500v2 with the faulty SD is an expansion system running on 11.1.2.0...

Have a 6.3.17 SMGR looking after a couple of CS1000's and session managers, everything appears to be working ok (some pages not as we don't allow flash player)except for the Log Viewer page which is not showing any logs. It was working but we are not on it often, recently we did do the Root CA...

Have a control room on a site and they have a DR site that they test monthly. So they go to the DR location and login the phones and test all is good, then they go back to the main site and try to login the normal phones and the IP Addresses get blacklisted and phones (J179) just display...

I'm getting this error "system not running system sd primary software" on a ip500v2 gateway (Expansion in a Server Edition 11.1.2.0), it is remote so just too make sure I have it right in my head and don't cause an unnecessary outage. - run Monitor and filter Memory Card Commands - get someone...

I have SE 11.1.2.0 Primary/Secondary servers and 2 Session Managers 10.1.2, 60 SM Trunk Licenses on the IPO, needing to connect both servers to both SM so have set that up Primary IPO line 17 ----- SM1 line 18 ----- SM2 Secondary IPO line 17 ----- SM1 line 18 ----- SM2 in licensing I reserved...

want to have a dedicated hotline between IPO IP set on a specific key to another PABX, so in CS1K for example you can assign a hotline so it has a number appearance and when the key is pushed it hotlines to the distant end. At the distant end it would appear on the same key that is used to call...

Have IPO SE 11.1.2.0 Primary & Secondary severs, was altering the SM trunks to TLS, I setup SCEP manually and produced the Certs, enabled TLS and trunks straight up. Then noticed issue with Voicemail Pro, in system status can see Voicemail Type None against both servers. Tried changing the...

I have a couple of J169 phones used by operators, they answer for multiple locations. All the different numbers land on VDN's that point to a single vector controlled Hunt Group. They have been using HntPos-Bsy key on the phone to step in and out of the group. Basically they want calls to...

Just trying to get the steps straight and keep down time to a minimum. I have an IPO SE Solution with Primary/Secondary server at the main site (All trunking at the main site) and then several IP500v2 Gateways dotted about all on 11.1.2.0. I need to move the two servers to a different site and...

Have an 11.1.0.2 IP500v2 Gateway that is part of a Server Edition (2 servers and 9 IP500v2 Gateways), have a separate IPO App Server used for backups only on VMWare. When I backup everything this one gateway fails to backup and the error displayed on the Web Manager is "Backup failed: Local...

Is there any plan to update the PHP on the Server Edition, we got picked up on a network security scan, looking at PHP supported versions Version 8 is current and version 7 is mostly end of life. Looking on the IP Office server I see: # php -v PHP 5.4.16 (cli) (built: Apr 1 2020 04:07:17)...

I just need a bit of help understanding the survivability of a SIP AST and call routing etc. with ESS and LSP for site(s) In the User setup you config Session Manager Tab you give it a Primary, Secondary and a Branch SM. give it an originating and terminating Application Sequence and a Home...

Just upgraded our Lab system from 11.1.0.2 to 11.1.2.0 to try out the Log4j critical patch, all that seemed to go fine. What I see now is I can log in to the WebLM and looks ok, but click any link (IP Office, change password, about, doesn't matter) and it just re prompts for login. All licences...

I am migrating a CS1000 to CM 8.1, they are using AC2 and the SSCL to access two System Speed Call lists each with 1000 entries. Is there any way to take care of such large lists in CM? Phones are mainly digital 9404 or 1416. As you can imagine this is a 3K user site and these lists are...

I am testing backup an restore in a Lab environment on Server Edition 11.1.0.2 (Primary Server, One IP500v2, and an Application server not running either app just for the backups). I added the application server on one of my Aura AVPs and upped the Hard Drive to 250Gb and set the HTTP backup...

We have a multi location CM 8.1.2 and are adding a new site, the PABX coming out is a CS1000 and will be replaced with some G450's and an LSP. They have 2 System Speed Dials setup each with 1000 entries. They are using Access Code + SSCL to use the speed dials so in affect they dial either 66xxx...

Planning an upgrade a Server Edition (2 servers 8 gateways) from 11.0.4.4 to 11.1.0.2 wanted to give 11.1.1.1 a bit more time. Upgrade process seems clear enough, but need to document the rollback procedure also. I guess to downgrade a server is just produce the 11.0.4.4 install media as "auto...

I have an issue with a PA System connected on an Analogue on IPO SE 11.0.4.4. The issue is not with the IPO its with the PAGA system, you call in Say your message and then hang up. The PA System Plays your announcement plus 2 mins of NU tone over the PA. The PAGA system accepts # as I'm done...

We replaced a site with 2 Siemens ISDX a few years back with a CS1000E SMG, they have an emergency room where they had a port from each ISDX (port A or port B for every phone), in case of an issue with one of the ISDX they can physically unplug the phone and plug it into the other PABX and...