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  • Users: bignose21
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  1. bignose21

    Release 12 Upgrade

    Just trying to nail down the steps to upgrade a 11.1.3.2 IP Office Server Edition using Avaya supplied servers for Primary/Secondary and some IP500v2 expansions to release 12.1.0.1 Looking at the documentation the order is Secondary then Primary then expansions, the steps for the servers to...
  2. bignose21

    Split up IP Office SE

    Have a 11.1 server edition with multiple IP500v2 expansion gateways, a few of the sites are getting sold off to a single customer. We want to split off the gateways on those sites what would be the best course of action? To make them standalone or to deploy a new server in the new customer and...
  3. bignose21

    Main Group in Night Service

    Where could I find a log of how the main group (Hunt Group) was put into night service, 24/7 team getting no calls, group was in night when checked, service restored as soon as group was changed to in service on the manager.
  4. bignose21

    SD Card replacement

    I have an SD card that looks corrupt in a remote system that I need to work with on site guy to replace. Would just like to confirm what I am planning is correct or if there is a better way. This is a Server Edition and the IP500v2 with the faulty SD is an expansion system running on 11.1.2.0...
  5. bignose21

    SMGR 6.3 Log Viewer

    Have a 6.3.17 SMGR looking after a couple of CS1000's and session managers, everything appears to be working ok (some pages not as we don't allow flash player)except for the Log Viewer page which is not showing any logs. It was working but we are not on it often, recently we did do the Root CA...
  6. bignose21

    Blacklisted IP Addresses

    Have a control room on a site and they have a DR site that they test monthly. So they go to the DR location and login the phones and test all is good, then they go back to the main site and try to login the normal phones and the IP Addresses get blacklisted and phones (J179) just display...
  7. bignose21

    system not running system sd primary software

    I'm getting this error "system not running system sd primary software" on a ip500v2 gateway (Expansion in a Server Edition 11.1.2.0), it is remote so just too make sure I have it right in my head and don't cause an unnecessary outage. - run Monitor and filter Memory Card Commands - get someone...
  8. bignose21

    SM SIP Trunk Licensing

    I have SE 11.1.2.0 Primary/Secondary servers and 2 Session Managers 10.1.2, 60 SM Trunk Licenses on the IPO, needing to connect both servers to both SM so have set that up Primary IPO line 17 ----- SM1 line 18 ----- SM2 Secondary IPO line 17 ----- SM1 line 18 ----- SM2 in licensing I reserved...
  9. bignose21

    Hotline key

    want to have a dedicated hotline between IPO IP set on a specific key to another PABX, so in CS1K for example you can assign a hotline so it has a number appearance and when the key is pushed it hotlines to the distant end. At the distant end it would appear on the same key that is used to call...
  10. bignose21

    Voicemail Pro Down

    Have IPO SE 11.1.2.0 Primary & Secondary severs, was altering the SM trunks to TLS, I setup SCEP manually and produced the Certs, enabled TLS and trunks straight up. Then noticed issue with Voicemail Pro, in system status can see Voicemail Type None against both servers. Tried changing the...
  11. bignose21

    Hunt Group Overflow issue

    I have a couple of J169 phones used by operators, they answer for multiple locations. All the different numbers land on VDN's that point to a single vector controlled Hunt Group. They have been using HntPos-Bsy key on the phone to step in and out of the group. Basically they want calls to...
  12. bignose21

    Moving IPO Servers

    Just trying to get the steps straight and keep down time to a minimum. I have an IPO SE Solution with Primary/Secondary server at the main site (All trunking at the main site) and then several IP500v2 Gateways dotted about all on 11.1.2.0. I need to move the two servers to a different site and...
  13. bignose21

    Backup Error

    Have an 11.1.0.2 IP500v2 Gateway that is part of a Server Edition (2 servers and 9 IP500v2 Gateways), have a separate IPO App Server used for backups only on VMWare. When I backup everything this one gateway fails to backup and the error displayed on the Web Manager is "Backup failed: Local...
  14. bignose21

    PHP Obsolete

    Is there any plan to update the PHP on the Server Edition, we got picked up on a network security scan, looking at PHP supported versions Version 8 is current and version 7 is mostly end of life. Looking on the IP Office server I see: # php -v PHP 5.4.16 (cli) (built: Apr 1 2020 04:07:17)...
  15. bignose21

    Question on SIP AST Phone Survivability

    I just need a bit of help understanding the survivability of a SIP AST and call routing etc. with ESS and LSP for site(s) In the User setup you config Session Manager Tab you give it a Primary, Secondary and a Branch SM. give it an originating and terminating Application Sequence and a Home...
  16. bignose21

    WebLM issue post 11.1.2.0 Upgrade

    Just upgraded our Lab system from 11.1.0.2 to 11.1.2.0 to try out the Log4j critical patch, all that seemed to go fine. What I see now is I can log in to the WebLM and looks ok, but click any link (IP Office, change password, about, doesn't matter) and it just re prompts for login. All licences...
  17. bignose21

    System Speed Call

    I am migrating a CS1000 to CM 8.1, they are using AC2 and the SSCL to access two System Speed Call lists each with 1000 entries. Is there any way to take care of such large lists in CM? Phones are mainly digital 9404 or 1416. As you can imagine this is a 3K user site and these lists are...
  18. bignose21

    Restore issues

    I am testing backup an restore in a Lab environment on Server Edition 11.1.0.2 (Primary Server, One IP500v2, and an Application server not running either app just for the backups). I added the application server on one of my Aura AVPs and upped the Hard Drive to 250Gb and set the HTTP backup...
  19. bignose21

    System Speed Dial / Abbreviated Dialing

    We have a multi location CM 8.1.2 and are adding a new site, the PABX coming out is a CS1000 and will be replaced with some G450's and an LSP. They have 2 System Speed Dials setup each with 1000 entries. They are using Access Code + SSCL to use the speed dials so in affect they dial either 66xxx...
  20. bignose21

    Downgrade Process

    Planning an upgrade a Server Edition (2 servers 8 gateways) from 11.0.4.4 to 11.1.0.2 wanted to give 11.1.1.1 a bit more time. Upgrade process seems clear enough, but need to document the rollback procedure also. I guess to downgrade a server is just produce the 11.0.4.4 install media as "auto...

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