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I know the FEM module on the BCM 400 required a DS-30 bus for every dip switch set to the on position, but the BCM 450 is different. The manual says to have all switches on and configure it in the manager and the limitation is 300 sets, but my question is about capacity on that FEM and the BCM...

I can not get a ASM8+ to work on a BCM 450 release 1.0. Yes... as simple as it may seem, I can not get this to work. Updated with the lastest patches, installed the element manager from the BCM 450 after the patches, all my six dip switches are in the On position on the right and the other 8...

Is the BCM 450 r1.0 able to do RAID drives? I checked services, all throughout the Element Manager, manuals for RAID but could not find anything about it. Thanks! NTL555

Installing Reporting for Contact Center for a BCM 50 release 3.0. I get errors running the RCC Installation Verification Utility. Passes the SQL, DB, Java, .Net, Ports, IIS. When I get to the Report Service button, it checks, Verify Report Server, say OK, and says Report Folder not found...

What is the maximum amount of VoIP destination codes can you have programmed in a BCM 400 4.0? I have a customer that wants 60+ sites linked together using VoIP Trunking to dial each other for intercom use - of course each having a unique extension plan. NTL555

I have 3 sites with site A having a BCM 50 2.0 with all patches installed, and site B and C with just IP phones. B can talk to A all day with no problems with a VPN setup. C can talk to A all day with no problems with a VPN setup. B can not talk to C. It can ring the phone, etc. but no...

Can you program MCDN between a Norstar MICS to a BCM 50/200/or 400 or is it not compatible? I know you can do Norstar to Norstar and BCM to BCM. Thanks. NTL555

Having issues trying to backup a BCM 400 4.0. In Element manager... went to backup... then immediate backup... Network Folder: \\ntl555\data (i also tried \\local\ntl555\data) Username: ntl555 password: ******* Directory: (i left this blank) hit backup... and get a response of Samba...

I have a BCM50e version 2.0. IP Phones link up with system, but have no talk paths. In the SUA/NAT menu, I forwarded all ports (7000,20000-20255,28000-28255, etc.) that are neccessary to the 192.168.1.2 address, but with no luck... Any suggestions? NTL555

Hello, I am having difficulty forwarding/connecting an external IP address such as 66.137.144.xxx to my internal IP address of 192.168.100.20. Currently using a Linksys router WRTG54 for testing purposes and a cayman DSL Modem from SBC (static IP Addressing). The BCM is on the DMZ and its...

I have the BCM400 3.7 with call center reporting. I have W2K Professional with IIS installed. The call center is operational and functioning perfectly, set the CCRS password and enables call center streaming... Installed the Reporting for call center, set the IP address to the BCM such as...

I have the BCM400 3.7 with call center reporting. I have W2K Professional with IIS installed. The call center is operational and functioning perfectly, set the CCRS password and enables call center streaming... Installed the Reporting for call center, set the IP address to the BCM such as...

I currently have w2k server installed with an APC Smart-UPS 1500VA battery backup. When I try to manually start the service for the uninterruptable power supply, I get this error message. Could not start the Uninterruptable Power Supply service on local computer. Error 2481: The UPS Service is...

I was wondering if there is a way to set up user accounts in a Windows 98 SE to restrict access to certain programs, fle changes, etc. If there is, how? I honestly think you have to have NT and above to have this feature. Thanks. NTL555

I have 2 Norstars Networked together with a PRIs in both units. Customer can transfer and receive calls from another and so on using MCDN. The question is... what application can be used like PC Console.. that is attached for both systems. Any recommendations? Thanks NTL555

Hey, Has anyone else experienced cracking or popping noises on messages and voice prompts on a Call Pilot 100 version 2.0? Voicemail still works fine, but popping noises are heard throughout the voicemail. This is what I have tried and I have 2 customers with this problem. One Customer we...

Hello, someone actually did this for me last time, but how does one clear or reset the alarm banner in the BCM 3.5? I have about 1500 Alarms (most of them just minute). Thanks. Nam555

Hello All, I found out today that if you have a Call Pilot 100/150 with Greeting 1 assigned for morning afternoon and evening and a greeting 4 assigned for non business with CCR Tree 1 built and assigned for each time of the day works perfectly fine if you have Business Open set to Yes. If you...

Hello all. Has anyone had any problems with DTMF on a CICS/MICS 6.1/6.1MR with a CallPilot 100/150 installed? It seems like the Callpilot is not recognizing every other or few calls when the caller is entering his/her extension through the Automated Attendant. This is what I have done. 1...

Hi everyone. Does anyone know what evt995 means? This event error repeats constantly during the day and logs about 255 times.... Please, let me know. Thanks. Nam Ly