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UCCX 7.0.1 Is there a Concurrent License Report on the UCCX or Historical Reports? I need to find out the total amount of agents logged in per hour by date? We need to find out if we are going over our Concurrent Licenses. I don't think we are but it would be nice to track that information...

We are about to sell out AD-120 NON -Active Directory intergrated and we want to purge all the voicemails before we sell the system. Is there a way to do this? Thanks Steve

Is there a MAT command that would shutdown the NEC? We have moved over to a new phone system and I need to know what the process is to shutting down the NEC? Thank You! Steve

Neax 2400 IPX We are forwarding some phones to another phone system (not NEC) and when the call forwards it only shows the circuit ID and not the phone number of the person that's calling their NEC phone. Is there a setting to forward the originating phone number? Thx, Steve

NEAX 2400 IPX I have two IP PAD Card that need to be set to FULL DUPLEX 100MBps. We upgraded our Cisco Core 6500 Switch and after the upgrade the two IP PAD Cards are showing errors in our core switch. Error is that they are not set to Full Duplex. It's not causing any problems but they are...

NEAX 2400IPX AD-120 I have an AD-120 with a few ports not answering and I turned them off on the voicemail side but I need to turn them off on the PBX side and I'm having a total brain fart and cant think of the commands to take them out of the hunt Group... Can anyone help me with the MAT...

We just started to receive this error when launching the SP30 application. Error code is "Connection Failed. ERR Code = 07" I have about 5 softphone that have this error. I've been re-building the phone and re-installing the software and that seems to temporarily resolve the problem but the...

NEAX 2400IPX I NEED TO PROGRAM 200+ EXTENSIONS WITH CALL FORWARDING AND I WAS WONDERING IF THERE'S AN IMPORT COMMAND I CAN USE TO INPORT THE PROGRAMMING INSTEAD OF USING THE MAT TERMINAL?

IPX 2400 I have a Dterm Series E phone that the primary line shows "CNF RST" and the light is always on. When I call the line it rolls over the the 2nd line. I looked in the MAT and the station shows "Locked" Does anyone know the command to Unlock a station or how remove the CNF RST?

NEAX 2400 IPX I'm trying to add a 3rd line apperance and I get the following error "IMG Multi Line or PS appearances on DTERM data invalidity (Package is not support) (Error 0x0249)" Does anyone know what this error means? I know there's nothing wrong with the extension because I've added...

NEC 2400IPX I'm trying to get a PEG count on our 6 pri T1's and I'm using the ATRF command but I need to know what information to put in following fields TYPE - ? PORT - ? INTERVAL - ? START TIME: 5 START MIN: 00 END TIME: 17 END MIN: 00 START C_RT - ? END C_RT - ? Steve

We have a ROLM 9200, Phonemail, Console and Phones for sale. Please respond if you’re interested Steve

Our NEAX 2400 IPX has both TDM and IP phones. I need to figure out how many TDM phone vs. IP phones we have in the system. Is there a command that will show me this list? DIPI command shows me IP phones I guess another way is to look on the system itself and count the active digital...

We just started to receive this error when launching the SP30 application. Error code is "Connection Failed. ERR Code = 07" I have about 5 softphone that have this error. I've been re-building the phone and re-installing the software and that seems to temporarily resolve the problem but the...

Does anyone know where I can find Visio Stencils for NEC NEAX 2400, DTERM, DTERM IP ECT...? I know there out there because I've used them in the past. Steve Steve

We just started to receive this error when launching the SP30 application. Error code is "Connection Failed. ERR Code = 07" I have about 5 softphone that have this error. I've been re-building the phone and re-installing the software and that seems to temporarily resolve the problem but the...

Does anyone know the reason why the India goverment restricts companies from putting their own phone systems? Steve

Neax 2400IPX ACD MAT System Is there a way to automatically log off agent at a certain time say midnight? Steve

Neax 2400IPX ACD MAT System Is there a way to automatically log off agent at a certain time say midnight? Steve Steve

NEAX 2400 IPX Global Navigator Client ACD CallCenterWorx-Enterprise Question We have ACD Agents that make outbound calls before they log into the ACD and those calls are not being recorded. Is there a way to record those calls even with them logged off of the ACD? Option 1: Can we can setup...