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Hello, I'm kind-of new to System Manger 8.1 but every experienced with Site Administration. That said, how do I completely remove a station from System Manger, example SIP J-179. User profile or End-point, which one do I delete first? Detailed steps would be great. Thanks

Hello, I'm fairly new to Avaya environment. Is there a way to backup/upload firmware from a G450 to a USB thumbdrive? I've seen plenty of posts on updating firmware but I'm looking to backup the firmware. I'm running CM 5.2 and as of May 31, Avaya has removed all older software from their...

Can someone explain- I setup a group-paging of 32 and I only want to allow a few extensions access to this "Group paging extension number 1029", how is this done? COR? Thank you for your help.

Hello, We are looking for a replacement voice mail system for our School District. Currently we use a Computer Instruments EIVR and it integrates to the Avaya system over Analog ports, so it doesn't give us caller ID with the email notifications. It's been installed over 8 years and we're...

Sorry if someone has asked this question-- I recently replaced/upgraded my PC to Windows7 and my version of ASA or Site Administration 5.2 will not open/launch. Does anyone know how to get this software to work? Any help- would be most appreciative. Thanks

I currently have an Avaya S8500 server, which handles a large campus of buildings- we are looking to upgrade our outlaying buildings phone systems from Legends to IP-Office. I would like our Campus PBX and outlying buildings dial plan to be unified. Questions- Will I use up my "Right To Use"...

I work for a School District and we're receiving bomb threats. I would like to have some call accounting software in place to report the caller ID and other information to the police. We currently have a PRI and Avaya S8510 server. What call accounting software and hardware would you recommend...

I want to use the NetBoot feature in the Xserve to send full computer images to newly purchased computers. I setup a stand alone 10.4.8 Xsever on it's own network. DHCP enbled. I created an image using System Image Utility and copied it to the server in Library/NetBoot/NetBootSPO With Sever...

Hello, I'm employeed by a School District and currently our High School is under renovation. We're an Avaya shop with a S8500. I'm looking for recommendation on Avaya VoIP sets that could be used in classroom enviroment, for mainly Teachers. I don't know the models and options that well and...

This may sound like a basic question but here we go: I'd like to purchase a few IP4620 VoIP sets with power adapter for testing. I've never installed them before but have plenty experience installing and creating stations for digital and analog sets on a S8500 with CM 2.2. We also have plenty of...

Hello, We have a very "old" Console Telephone 302A on a S8500 and was wondering if anyone knew of a wireless headset that could be used on this console? Just curious. I ask our Avaya Rep. to give me a price on a IP console with wireless headset but I'm afraid what that price will be!!! How...

Hello, I work for a School District and just installed Mac OS 10.4.1(Tiger) and noticed a change in the "Connect to Server" window. You can now click on "Remember password in Keychain". I was planning to upgrade a computer lab to Tiger but don't want kids clicking on this option and saving their...

Can anyone tell me the step by step setup for Meet-me Conference on a S8500 CM 2? We have a School Board Meeting and two members are out of town and would like to call-in and be part of the meeting. Any help would would be great. rak342

Hello, I have a computer lab full of Mac's running Panther and I was trying to lockdown them so no one could save documents to the desktop. I still would like the students to be able save to other locations on HD. Is there a way to do this? I looked thru System Prefernces- no help there.. Any...

We recently purchased a S8500 phone switch and we have our old G3 release 10 cabinet and EPN to sell. Does anyone know of any companys/resellers I can sell this G3 too?? A website or phone number would be great!!! Thanks for your help..

Basic question for most Administrators but here we go.. What G3 command we display my RTU or how many extensions are used. Thanks? RAK342

Hello, I work for a School Distict in PA. We have a campus with four buildings which a G3 PBX provides dial tone. Right know if someone would call 911 from a classroom the Emergency 911 operator would only see the Campus School address. My understanding with e911 is the operator would see...

Help! How can I turn telnet on with my G3 phone switch? I have Release 10. I know the IP number of the switch but cannot connect over port 23. Any help would be great..

On our campus we have two buildings connected together with a Definity G3 si and one EPN. I would like to connect three more buildings (on campus) to the G3 over IP(or privately own fiber). I was told that we would have to trash the G3 and upgrade to a S8500 with G650's at each building. The...

I'm have problems with a MLX-20L telephone where other stations showing that it has gone off hook. The telephone is not being used and the handset is in the cradle. I tried unplugging the MLX-20L, restarted the Merlin Legend and sent the phone out for repairs. I guess I could try moving this...