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  • Users: GoApex
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  1. GoApex

    Avaya IP Office iPhone SIP Client won't establish talk path (RTP Ports) through ASA

    I'm using a Cisco ASA 5505 running IOS 8.4 and ASDM 7.1 trying to open the ports necessary to establish a connection using an iPhone as a SIP client connecting to an Avaya IP Office 9.0 phone system. I have the SIP client running great in the internal WLAN but when I jump to the public side the...
  2. GoApex

    No Talk Path for iPhone One-X Mobile on Public Connection

    I've been banging on this for several days now. I've installed the iPhone APP, it works great in the WLAN but as soon as I go LTE I lose talk path both ways. I verified the Split DNS and the phone does register, I can call out, receive calls in but no luck on the audio. I'm going through a Cisco...
  3. GoApex

    Upgrading and moving Application Server From R8.1 to 9 won't Restore

    I've created a new App server because we were using a 32Bit virtual machine. I've now created a 64Bit virtual server, installed APP server 9, everything appears to be running however I can't restore the backup from the old 32Bit 8.1 server. - Both were/are running the Linux versions - I...
  4. GoApex

    One-X Portal license error after upgrade to SP6

    Just upgraded IPO to 8.1 SP6 along with our APP Server. Everything upgraded with no issues however now when trying to log into the One-X Portal as a user were getting the "A license could not be assigned to you. Please contact your administrator." Error window. I've tried changing the user...
  5. GoApex

    1140e/1230 SIP Phones and Call Park Feature

    Why did I even think this would work...Converted 1140's and 1230's to SIP now trying to create Call Park Button's where the user can see an appearance of the call actually parked. Scenerio: Car Dealership, I've programmed Call Park 101, 102 & 103 buttons on their T7316e Sets, works great (or...
  6. GoApex

    VMPro Dial By Name Custom Prompts

    I've gone through the Doc's but can't find the prompt number for "Enter First Name" in the dial by name menu. I've got a client who has had them custom recorded but were striking out on what file name/number to replace.
  7. GoApex

    VM Pro fails to connect to the Control Unit PC IP Address: x.x.x.x

    Been researching this all weekend. New install of IPO 8.1 with VMPro on Win2k8R2 32-Bit install. Installed via VNC to server NOT RDP. Disabled Firewall, even created exemption rules just to make sure. IP address is set in IPO under Voicemail tab. When accessing VM Client is shows the IP...
  8. GoApex

    Updating Firmware in IP Sets - BCM50

    How do you update the Firmare to a newer version Firmware for an IP 2001, 2002, or 2004 set on a BCM50. I know how to create a TFTP Server on a 200/400 but I don't see how to upload it on the 50. Any help would be great !!!
  9. GoApex

    CLID and Analog DID Trunk Card

    I've never sold/installed a DID Card but now I've got a client that wants this service. Does the Analog DID Card show the CLID information if it's been ordered on the line from the CO? Thanks....
  10. GoApex

    Message Notification and CLID

    Do you need to have a Caller ID Card in the system to receive Message Notification from and External Voice Messaging System i.e. Phone Company? I've got the system configured with LS/DS Cards and can't get the "MSG" indicator. I bypass the switch and put an analog set with Message...
  11. GoApex

    3x8 MOH

    I thought that I had an installation manual for a 3x8 but I cannot find it. Would anyone please email me the guide or tell me where I can download it. Thanks....
  12. GoApex

    Transfer Calls on PRI to 2 outside numbers

    I have a client that has MICS 6.0, PRI and wants to originate an outside call then transfer it to another outside phone number. They just downsized from an Option 81 and they could do it on that system. Would this be something the Carrier would have to allow on the PRI? Thanks....

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