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Having problems getting the ACT Outlook Addin to load, it always appears as an inactive addin and you can tick it and click ok but it never loads, it gives a runtime error. I've patched ACT to SP1 and Hotfix 6, been all through the Answer ID: 23022, done a repair on Office. It is only 1 pc in a...

We have a customer that is using ACT 2011 on a number of pc's but one of these keeps prompting for ACT to be registered. It is a Windows 7 pc, the user on the pc is heavily restricted, we had to login as network administrator to install the product, but product installed fine and registered...

We have a customer that is trying to get ACT 2008 running on a Windows 7 Home Premium laptop. The software goes through the installation but stops because it cannot install / start the SQL service, the error is not enough permissions. The user has full rights to the pc and we have tried...

We have a new pc (Windows 7) with Photoshop CS4 installed, everything seems to work all ok except for editing. If we scan in a document we cannot then edit it and in Indesign we cannot edit text. Any idea's anyone please ? Regards Debbie

We have installed a new server (SBS 2008) and had to reinstall ACT 2009, have created new databases from a restore all ok and these can be accessed from the server but we cannot access the database from any of the workstations, we get the following error: "The database <Database name> could not...

PC has a 250GB disk, 225GB available. Properties of the hard disk show only 2GB free!! Total size of all folders on the disk is 25GB. Turned off system-restore and this made 33GB so free space is now 35GB, but that’s still 170GB missing or not available. Any idea's anyone please. Regards Debbie

We have Linksys WAP 200 setup as Access point and another Linksys access point set to repeat the WAP200, MAC address of repeater is entered into the WAP200 config. WAP 200 has been setup with a static ip on the network. Windows XP clients work fine connect and get a IP from the windows 2003...

Have a customer who is having an issue with IE7 (had same issue with IE6) where some of the text on the a web page is not displayed. This doesn't happen everytime and if the pc is shutdown & then rebooted it seems to cure it for a short while again. An example is the National Rail website...

We have 2 customers with the same issue, for some reason the tape appears to eject from the drive on its own accord, thus when the scheduled backup starts it is constantly asking for a tape to be inserted. This is not happening every single day and there doesn't appear to be any pattern to it...

New pc out of box, windows vista business expands ok and wireless network connections are available. After removing Norton and other preinstalled software not required and installing latest updates no wireless networks can then be found. The list is empty. Have tried updating to latest...

Have had a search but cannot anything about the error we are receiving when trying to install SP2 on a server running SBS 2003. It gets part when through the installation, where it is determining disk space etc. and get the message 'There is not enough space on F: to install Service Pack 2...

Wondering if anyone else is having an issue with Backup Exec V11d and the job engine crashing, we have installed the product on a brand new server, backup worked all ok initially but after job had finished the server would have an application error with bengine.exe and the job engine service...

We have a customer with a problem where we have setup Delegate Access, given the user Editor rights etc. We can view, open emails all ok but as soon as we try to send an email or reply an email on behalf of the other user we get an error message - Cannot send this item. You do not have the...

User A needs to send email as User B, and not have the sent on behalf label. So set 'Send As' permissions for User A on User B's account (Have also tried Full Control) Also set delegate editor rights for User A on User B's mailbox. And gave the user 'Send on Behalf of also' but this is...

User A needs to send email as User B, and not have the sent on behalf label. So set 'Send As' permissions for User A on User B's account (Have also tried Full Control) Also set delegate editor rights for User A on User B's mailbox. And gave the user 'Send on Behalf of also' but this is...

Having problems with a Windows Server 2003, has mirrored disks, 1 disk failed and was replaced, mirror is all up and running again but the disks won't boot! Nothing has changed in the BIOS boot order or SCSI controller settings, but when trying to boot from disks, you just get a flashing cursor...

Server running sbs2003. Have a problem with either a outlook client or owa client opening emails in a specific mailbox. It isn't all emails with the problem in the mailbox just a hand-full. When trying to open from outlook you get the error 'Cannot open Item, Operation Failed' Then in OWA...

We are having some problems with this SBS 2003 server not appearing in the browse list for the domain, if you go to network places then entire network and Microsoft Windows network everything is there apart from the server computer name! Also, when you vpn to the server everything connects ok...

We are having a problem with a HP Business Inkjet 2300N, in the last 6 weeks it has requested for the yellow print head to be changed. We have done this and then it has worked all ok for a week or so. The yellow cartridge hasn't been changed in this time, could it be that the cartrige is...

We have a problem with a customer who is trying to link 3 pc's via VPN using a Dlink DSL-G604T router to their head office. They previously had a server at this site & everything worked ok. They can all access the internet ok & the first user can make a successful VPN connection but when the...