Search results for query: *

Hello I have setup ans Auto Attendant with 4 options with ACD behind each option. It plays the RAD message saying what the 4 options are but when a caller decides on their option and presses the key they nothing (quiet).I have want it to play MOH or the caller to get ringing bit can not get it...

I have heard this is possible but I have not been able get this to work. What I am after is a call comes in to an ACD group if the all the ACD agents are busy and unable to answer the call then the call is passed onto another Mitel over an IP Trunk. I think I have to setup interflow and...

I am trying to change the outgoing CLI on a customers 3300ICP running Software version 5.2.6.8_1. I have tried the help but I can not find where to modify the default CLI or substitute it for another number. Any one got any work arounds or know how to do this.

I am a problem with a teleworker phone which you can ring but there is no audio when the user picks up it. The phone is registered on the teleworker server. I have read that I need to add his network address to the "Local Networks" in the security side of the server. I have tried a number of...

Can someone help with a problem I have between 2 3300's. The customer has an IP trunks to a numbers of sites. They are trying to tranfer an external call to an internal extension at another site over the IP trunk which falis. They can call branch to branch over the ip trunks with no problems...