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we have an IP500V2 that has a MusicOnHold.wav file installed that plays fine but if we try to add a 2nd wav file bu uploading in to the system/primary directory as per the docs & configure it as an additional MPOH file all that is generated is comfort beeps for calls to lines that use the 2nd...

Just to let you all know that ins 2018 I was diagnosed with Rectal cancer. We had though that that had been cured but recently it has been detected making a comeback. I am due to have "Extensive" surgery mid November which if all goes well will put e out of action for a considerable time...

Seems Avaya have not been testing very thoroughly again. Manager V9.1.9 trying to open a V9.1.7 Server Edition select unit & enter password, system responds also VM Pro Client V9.1.8 will not download call flow from V9.1.7 in referred authentication mode How difficult it it to test on...

We are seeing a strange problem with an IPhone on ios 10 using the One-x application (V4.0.6) it will not start unless access to the contacts is disabled Has anyone seen this before Do things on the cheap & it will cost you dear

We have had a number of incedents where the onboarding file provided by avaya fails to uplad to the IPO After a lile ivstigation I have found this is because the XLM file is being truncated partway through the Certificates section. A prolonged chat session with Avaya struggeld to make them...

My customer has an app server but I cannot get an SSH connection to the command line Any sugestions on how this can be rectified? A Maintenance contract is essential, not a Luxury. Do things on the cheap & it will cost you dear

This should be a simple task but I just dont seem to be able to find the answer I have a row of check boxes with labels, currently the label a appears to the right of the check box I want the label to appear on top of each check box whilst still displaying the check boxes in a horizontal row...

Just in-case there is anyone actually here and you are not aware of it Quad core 900Mhz Physically the same as B+ with all the same electrical connections (GPIO etc.) estimated to be 6 X faster http://www.bbc.com/news/technology-31088908 A Maintenance contract is essential, not a Luxury...

Have they changed the Back compatibility range of the V9.1 manager? just tried to connect to a V3.0.580 system & it wont see it. A Maintenance contract is essential, not a Luxury. Do things on the cheap & it will cost you dear

For those of us who maintain legacy systems it may be worth noting the V9.0.3 manager crashes when you try to edit LCR A Maintenance contract is essential, not a Luxury. Do things on the cheap & it will cost you dear

I have a strange issue with divert on a sip trunk call comes in & is diverted to an external number, the call is setup but then there is no speech path if the call is answered & then transferred manually all is ok Software V8.1.79 has anyone seen this before? is it resolved in V8.1.81? A...

Does anyone have a simple guide to configuring one of these to talk to an IPO? I have 3rd party IP end point, sip auto create user/extn enabled but the think keeps refusing to register even if I manually add a sip extn I am pretty sure I must be missing something in the ATA configuration. A...

Cust has Contact store IPO V8.0 Contact store V7_8SP1_16 Patch 78141 Attempting to play back call recordings through the Web browser causes IE to crash Various versions of IE have been tested. Has anyone else seen this, if so are there any solutions A Maintenance contract is essential, not a...

We have seen a strange issue if the customer does not use the softconsole for approx 15 minutes the BLF area starts flashing this stops as soon as the mouse is moved screen saver & power saving options are all disabled. has anyone seen this before? A Maintenance contract is essential, not a...

Our sip provider wants to send calls direct to our public IP address without any registration. I have never needed to configure SIP like this before. is it possible if so how do i configure the Sip trunk IPO V8.1 A Maintenance contract is essential, not a Luxury. Do things on the cheap & it...

Ok I am having a brain fade moment & don't want to embarrass myself in the main forum. our customer wants to alpha tag incoming calls from the system directory, easy. well the names are in the directory & they show fine on system status, for the life of me I can't remember how to get the name...

IPO V6.0 outbound & inbound call setup are ok but the IPO cannot hear any incomming audio outgoing audio ok system monitor shows the IPO is recieving data packets from the sip provider. Is there anything obvious I should be checking? A Maintenance contract is essential, not a Luxury. Do...

I guess this suits this forum perfectly :-) http://popbitch.com/home/2011/02/09/30000-pigs-floating-down-a-river/ A Maintenance contract is essential, not a Luxury. Do things on the cheap & it will cost you dear

Our Cust has a 7.0 system running CCR Agent activity reports etc all work correctly but the ciustomer gets no data when running agent time card reoports all agents are running softphone (I know I think this is a major WTF) is there anything the end user could be missing operation wise that...

I am having a bit of a brain fade What is the default administration username & password for the one-x portal on a c110 module A Maintenance contract is essential, not a Luxury. Do things on the cheap & it will cost you dear