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  • Users: phoneadmin
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  1. phoneadmin

    Automated Attendant VS Day Menu

    I would like to use the Automated Attendant as the default device which answers calls (if no one picks up). Currently, the day menu answers calls instead. How do I either: 1) Disable the day menu 2) Set the Automated Attendant(s) as the default answer device I have followed the refernce...
  2. phoneadmin

    ***Merlin Messaging System- Automated Attendant***

    I am using the Merlin Messaging System Release 1.1. A few months ago, the system was reset (restored to a backup version). I followed the appropriate steps to assign the automated attendants to the apropriate lines and to record automated attendant gretting messages. There are 4 automated...
  3. phoneadmin

    Merlin Automated Attendant

    Our phone system (Merlin 1.1) was inadvertantly reset when new phonelines were set up (transfer of phone company). What occurred is that the system resorted to an old backup of gretting messages. Thus, we programmed the automated attendants to the apropriate lines and recorded gretting...

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