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Hi, We recently switched from our Nortel Meridian system to a different phone system. I have been tasked with trying to sell our current Nortel System which is an OPtion 11 with 2 cabinets connected to a 8 Port Octel Voicemail System. I believe we have a license for 200 TNS on the Meridian...

We are using Option 11 with octel voicemail. I have a user that has a DID which when un-answered rings at the reception. He would like the DID to go to his voicemail after the 4 rings. How can I set this up. Please be detailed with the ld and syntax, as i am not very familiar with...

hello all, We currently have one location and are opening up a branch office. At our current location we have Option 11 running release 25 of the software (kind a old). We are using Octel for voicemail. Our bandwidth provider recommends going with a MPLS to hook up the 2 sites???? We are...

How can I lookup the Serial Number of my Option 11C ? Please advise.

Hi all, We currently have a Meridian Option 11C PBX with very old version of software. I believe it is Release 13. We are using 3900 series phones. We have 1 PRI and 5 pots lines(for backup) for about 65 users. We are looking to open a branch office appx. 25 miles away from our head office...

Hello, We switched ISP, so we were assigned new static ip address. I am not very proficient with Cisco PIX and after googling I was able to find some instructions on changing the outside interface IP on the cisco pix. After doing the above, we are able to browse the Internet from the LAN. We...

Hi I really don't have much experience with Cisco Pix. We are using version 501. We changed our ISP along with the 1 static IP address that we had. After we moved to the new location we changed outside IP address on pix and route outside. Also added conduit allow smtp from any I am not...

Hello All, I have been given a new task of configuring a DID number for a 3903 set. I have been able to do small moves and changes in the past and don't have the foggiest idea where to start with this one. I do have other 3903 sets that are configured with DIDs. Can someone help a newbie...

We have a user who has a DID but when you call the DID from outside it goes to switchboard. What should I do to fix this problem. Please be gentle as I am a newbie... any lds and or syntaxes would be appreciated. thanks in advance

I have a Field called ShipDate that is of type date Then I have a field called Cont_Exp_Date, which is really ShipDate + 1095days how can I put that formula in access. I am trying to bring one of my spreadsheets into Access from Excel. Thanks for help

Hi Newbie question, any syntax will be helpful. I have 3903 and 3904 series phones. The phones are working but when you hit the Message key it does not do anything. I am not sure how to program it to connect to voice mail. DN for voicemail is 4088. I tried the following but got a few...

We are having another company merge with ours. They are currently using MS Exchange 2003 and are obviously a totally different domain name. E.g abc.com We are using Exchange 2000 and are a different domain name xyz.com They will no longer be using their exchange server as we will be setting...

I have a problem with the console where this happens like after the console working fine for a few days and sometimes for a week or so. When a call comes in there is no ring, the receptionist can see there is a call coming in because she sees the line flashing on the console but there is no...

I have a user phone 3903, it is a new phone and this has happened to the user second time in 2 weeks... When you pickup the handset there is no dialtone, however when you go to the speaker phone (handsfree) you can hear dialtone. Also the user can not hear the other party through the headset...

I had a problem on the switchboard. The switchboard screen that the receptionist looks at said "Diagnostic". I unplugged and re-connected the switchboard cable, the problems seemed to have gone away, however on the Switchboard we see something that says "EMERGENCY". When the message...

Hello All, I am using Great Plains Dynamics Version 5.5. I had a question, if anyone knew which tables contain your AR information? We are trying to migrate from Great Plains to another software and would hate digging into each table. thanks in advance for your help

Hi I have a server that is in a domain ex: abc.com. I am also running another domain xyz.com. The server in domain abc.com is the only server and is also the DC running Windows 2003 AD. There is no Exchange in domain abc.com. I need to demote the server to a member server and also change...

Hi I am having a problem with a user's phone. I checked the settings on the switch for the DN it seems fine. I checked the cables they seem cross-connected OK. I tested the phone by plugging it into another available jack, the phone works fine on the other jack. The phone was working fine a...

We are currently running Dynamics 6.0 Pervasive SQL 2000i on Microsoft Small Business server 2000. We are setting up a SBS 2003 with different computer name so that we can migrate Exchange from the old server. The dilemma that I am currently facing is how to move Great Plains from the old...

Hello All Again I am newbie at Meridian system and don't know much syntax so please bear with me. So here is the situation: Our voicemail DN is set to 4088. We are having issues where more often than not this number has a fast busy tone. It does go through after dialing a few times. It...