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My SOE used to lookup the caller's name in the directory but no longer does this. Did a recent upgrade break this? Thanks,

Can the "directory-external" be accessed on 4606 or 4612 phones? Also, can a button be programmed for this feature? Thanks,

I am having trouble with touchtones on one of my SIP providers. When I try to enter digits into an auto-attendant, the digits aren't being recognized. Any clues?

I have found a few posts trying to get the Message Waiting Indicator to work on analog phones but I have not been able to see where anyone has got this working. The 2 choices are: Frequency Shift Keying (FSK) and Stutter Dial Tone (SDT) Are there any generic, analog phones that you have got to...

Anyone have an Embedded voicemail for the SOE laying around they want to part with?

Does anyone have a PDF document on how to use the firewall feature in the SOE. I have read the help file in the Manager but it does not provide much info. Thanks,

Does anyone use LDAP w/ Phone Manager? I have it working but the directory will only show 1 of the LDAP names at a time? Thanks,

Do you use a POE switch for your IP phones. If so, what brand and make? Thanks

Will the caller ID be displayed on single phones connected to the POTs ports on the IP Small Office? Thanks