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Is there a programming option to allow a longer delay between entering digits when dialing a phone number? I have multiple users whose phone sets "time out" when they have a small delay (a couple seconds) in keying digits (such as long international numbers where they are looking over at a phone...

Once a headset (in this case Plantronics unamplified) is plugged directly into the headset port of MICS 6.x M7310, it seems to disable the handset, so phone functions "default" to the headset jack. Is there a way to alternate between using handset or headset w/o having to physically unplug the...

MICS 5.0 s/w with PRI DID's. I have extension 1920 setup in office and extension 1930 setup in his lab (same user) - he only wants one phone number for both his sets. So, I have 1920 also appear/ring on the lab extension of 1930 (I have physically removed any physical indication of extension...

I have Norstar MICS 6.0 with PRI w/ DID's target lines programmed to extension of set. Each set has 2 intercom/DID keys. Is there any way to suppress the constant audible ringing of another call coming in (until rolls to vmail 2-6 rings later) when already on a call? This ringing interferes when...

I have Norstar MICS 6.0 with PRI w/ DID's target lines programmed to extension of set. Each set has 2 or 3 intercom/DID keys. Any call coming in to a set displays callerID info and continues to display when on that call. Is there a way to see the CallerID info of the 2nd (or 3rd for that matter)...

Can anyone help on building a routing table for outbound calls when receiving 4-digits on PRI from telco for a block of 200 DID's in the range of 9000 to 9199 or 9200 to 9399. I tried getting a different range (I always request no 0xxx or 9xxx), but this is all they had in this case. System is...

Does anyone know how to work around problem of VMI's not allowing trunk to trunk transfers? System config: MICS 6.0 s/w with PRI and DID's with Octel voicemail interfaced via VMI's. Scenario is using the "attendant option" (a.k.a "0"-out option) of Octel to allow a caller...

I have Norstar MICS with 6.0 s/w and Octel vmail system (interfacing with VMI's). This is setup on PRI with DID's, so all incoming calls route to (2) DID/intercom keys on each independent phone. Setting forward-no answer to vmail extension works great for any call not answered, problem is with...