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Hi, We run the network on a student residence. We are using 8600 for routing and Baystack 470 at the access layer. Each student room has a network jack that goes back to a port on the 470 stacks in the IT closets. We run DHCP on these networks. Here is where we are having a problem. Students...

Hi, Maybe someone has some idea. We have several outdoor emergency sets in booths in our parking lots. These sets are HOT_D to our security office DN. Now every spring when things get mild security start getting phantom calls from one or more of the outdoor sets. We suspect that it maybe just...

Hi, We just upgraded to release 6.0 of the Avaya/Nortel CS1000 and ever since it will not recognise the tones coming from the elevator telephones. We have over a dozen elevators all with various makes and models of elevator phone (most made by Janus). The telephones are themselves programmed...

Hi, We just upgraded to the new CallPilot, release 05.00.41 and I was asked to synchronize the CallPilot LDAP with the IT department LDAP server. So after doing a little research I found I could do this using the Directory Synchronization Agent. The instruction start with: from CallPilot...

Hello, Is there a way to restrict incoming calls to a set? We have information desk with i2002. I would like it so that only certain internal DN's be allowed to call that particular set. Is there a way to program the set to only accept calls from specific DNs? Thanks, XaxX

RE: thread798-999180 I have a customer that when they gets a call on their M2616CT and they pick up the handset the call automatically goes to hands free. When they try to pick up the call from the handset, it says "base busy". I haven't seen this happen before. Is there something in...

Hello, We are running CallPilot Desktop messaging and we are experiencing lag and stutter when playing voicemail over the PC speakers. Yet, still with the player, when selecting the option to play the message over the phone there is no lag. I suspected that it is due to QoS tags on the...

Hi, Just wondering if anyone knows if there's a way to force the LEDs at the top of the 1140 sets to flash in some sort of pattern. Our Help Desk techs use the blue tooth head sets with the 1140s and often customers and other techs do not know when they are on the phone. They placed a request...

Hi, We have a five 8600 OSPF ring, on each one we've created VLANs designed for it's area. But sometime we must pipe some of the VLANs to the other 8600. Is there a way to find a MAC address forwarded from one 8600 on an other 8600. If I go to a 470 Baystack for example I can go to...

Hi, I know that when doing a LD 20 or LD 32 I can Req an IDU with a TN and the system will print the IP address and MAC address of the set. Is there a way to do the reverse, to input the MAC address or IP address somewhere and retrieve the TN/DN of a set? Any help would be great, thanks. X