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  • Users: marctell
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  1. marctell

    Merlin Automated Attendants

    Wondering if it is possible to have one automated attendant in use Monday through Thursday and a Second on Friday? Or there might be a simpler way to do this. We no longer have an operator up front answering the phone. Incoming calls go to AA-1 and people can select their routing there or press...
  2. marctell

    Merlin Magix Number of Rings before Menu Starts

    Merlin Messaging 2.0.20 How do you have the automated attendant pick up right away. Originally we had an operator picking up the incoming calls. We now want to switch to a menu driven system. I've gotten the system down to two rings before the automated day attendant picks it up and starts the...

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