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I have a bad BCM50 main cabinet.Is it possble to move the hard drive from one BCM main cabinet to another, migrate the keycode to new cabinet on Avaya's KRS site and then install it? I remember on the 400 you had to erase the old keycode file when changing the MSC card and wonder if I would...

Is there a way to tell in the PBX (not Symposium) if a particular agent id is logged in?

How do you give the comand to turn the lamp audit back on? I have tried DLMP 1 and keep getting "?Pass" afterwards, and I still get the SCH6541 hourly.

Having trouble finding the procedure for upgrading a SMC with MIRAN3 sotware on it. Anyone have the procedure or know where it can be found?

Why would an I2004 user have to press in-calls or dn key and the headset button to answer calls? When the call is released the headset button goes dark and they must repeat this again to answer a call.

Is there any way to not display a users password after it is typed in when logging into Octel Voicemail (ACD)?

Is there any way to make a PVR key on a set HUNT/FNA to voicemail?

Is there a way to reset the I2004 from the phone without power-cycling it?

I see these errors in my Option81C Rel 25.40B quite regularly, NI2 PRI running to DMS-100, mostly during high call volume periods. It appears that the call is being torn down fast enough for the pbx's liking. In the time it takes to trace the channel twice the call drops and a new one is in...

Can anyone post their QSIG configs that have successfully displayed calling name ID on both ends of a 81C & Definity PRI route? The 81C will let me add RCAP NDI but refuses to let me add any DV*** or PRI RCAP to D-channel, response to DV*I is SCH0099 and PRI is SCH0034.

Does anyone know if there are issues with running NI-2 between Option 81c and DMS-100. The 81 is on Rel 25.40B and the DMS is at NA016. The 81c occasionally rejects incoming calls with cause code #44 Req circuit / channel not available. I have witnessed the DMS attempt to send calls in to...