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Am I missing something obvious. Ive searched the help files and ran through the forum here but I cant actually see how to start a database upgrade to SDS. I upgrade to MCD 4.0 and the SDS was enabled within System Options. I have run the database check and changed the reported umbers to local...

Ive got a support line on my Mitel 3300 and Id like to force an incoming call to stay on some kind of hold indefinitely unless the call gets put through or the caller gives up. Whats the best way to achieve this? Thanks in advance Tim

I have a customer, a shop. They run a 3300. Currently I have the incomming number sent to a handset (with VM) and then at night they put it into the auto attendant that tells the customer their closed. Im thinking of maybe just blowing the auto attendant away and having a more universal voice...

Ive got a customer who is running a 200sx with some mitel, some generic handsets. They have a requirement to locate 16 handsets in a remote location that can only be reached via a IP fiber. Does anyone know of anything (probo not Mitel specific) that would do this. I'm assuming taking 16...

Having issues with YA Lite 3 (last free one) with a windows 7 machine using a 5212 phone running on an MX controller with 9.0.3.29. I'm getting 'There are no devices avaliable..." when I try to load YA up. Before I start looking further are any of the above show stoppers? Tim

Slot ID: 1 PCB Assembly and Rev Level: 56005413 RB.2 Core Speed: 297000000 Bus Speed: 66000000 Memory Size: 268435456 MAC Address: 08:00:0f:15:94:7b IP Address: 192.168.4.2 BOOTROM Rev: 2.3/11 Jan 13 2009 Post Rev: 2.3/11 Jan 13 2009 I have the following...

Running 9.0.3.29, cant see it. The 5330 is there butthe 5320 isnt. Does i only run on 5000 series or something?

I realise these were pulled for being rubbish. Ive got a load of 5215s that were bought at the same time. A Plantronics headset and attachment cable that works in one will not work in another. Symptoms are that with headset enabled the handset speaker works. Only way I can get around it at...

On a 3300 When I transfer to a hunt group I dont get hold music till the 1st Alternative, then it kicks in. Is that right or should I be able to get it stright away. This happens either from a handset transfer or from the auto attendand transfer. Tim

I hav a system that currently goes to the auto attendant. IE - No Non Dial-in trunk Answer Point set. Sales want the main number to come stright into a multiline key. When I do this I loose my DDI's Is that correct? Tim

Ive got an auto attendant setup on a 3300 that currently transfers a few options to a multi line button extensions on multiple handsets Ive been trying to get the calls to call forward to a mobile for out of hours contact. The auto attendant is saying your call is being transfered, I get hold...

when I dial out on an Analog truck on a 3300 cx, the phone displays 9 (the leading digit) but never displays anything else. The call does dial and connect. If I try and use the redial button, the phone only remembers 9. Also, the sysem is very slow to pick up the second public tone and if...

thread1329-1417424 can I just add to this post. If in the UK, make sure that Ringing Expected is set to NO in the "Trunk Circuit Descriptor

HI Ive run out of keys on my mitel 3300cx handsets and so wanted to create system wide speed dials for the users. I can create internal System speed calls, ie is can assign speed call 100 to ext 299 but I cant assign it to an external number. Ive tried with and without '9' Should I be able...

Strange one. Ive got a mitel 3300 on vlan 4 / subnet 192.168.4.x layer 3 router through the core switch to most of the other workstation vlans too. Upgrade to 9.0.1.17 last night and now any tagged 'dual' handset on the 192.168.4.x subnet wont tftp download. Gets dhcp and pings for about 5-10...

Having tried to upgrade a 5215 to Enhanced SIP, it rebooted and now all the lights are on Orange, the LCD is back lit but the thing is dead. Is there anyway around this. I saw a link to a Mitel article about SIP upgrading requiring Mitel Service Costs, (article MN00221947) but the link was...

Ive finally got my Mitel 3300 <> Asterisk working. Asterisk ext. can dial Mitel ext. and dial out Mitel ext. can dial Asterisk ext. BUT I cant work out how to allow Asterisk ext. to be dialed from an outside line when the caller hits the autoattendant. My Mitel Ext. are 4xx and the Asterisk...

I have an educational customer who wants to use DFS (for data mirroring purposes) within their site. We were heavily biten by Windows 2000/2003 DFS the first time around. The DFS engine couldnt cope with the fact a lesson would end, the students would move on to another lesson, login to a new...

Ive added a SIP licence to my 7.0.8.5 When I try to complete the 'SIP Peer Profile' I get an 'internal system error' I thought it might be because the 3300 hadnt been rebooted but its not that. im having issues getting into my MOL account so Im locked out from searching the knowledge base...

I have a customer where they are inistance that they do not want the users to have to go through putting their name and short message into their voicemail. Is there any way of telling the voicemail system not to go through these steps the first time user access it? Cheers Tim