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Dear All, has anyone experienced this or a similar issue? I had three reports from user that claim that attachments that they inserted into an email were stripped (without any notice) when they send the email. We are using Exchange2003, Outlook2003SP3 in a citrix enviroment and addtionally...

Hi All, Our voicemail is not responding anymore. If I press the voicemail key on one of our M3904 I just get a release and try again (I checked several phones). When I try to enter into the voicemail via Procom I dont get the Voicemail login after typing "ax". I tried if the other loads still...

Dear All, we have a helpdesk number that our users (internal) normaly call (ext.3333). As we work in shifts in our helpdesk we sometimes have to forward ext.3333 to our mobiles. We now have a new teammember and a few users cant get trough to her mobile. What happens is: User calls 3333 -> 3333...

Dear All, One of our users phones (A) ext9894) does forward every external call directly to a different ext9941 (B). The users phone is setup that all calls should forward to her secretary (C)(ext9964) if she dosent pick them up after a few rings. I already did reprogram phone A from scratch...

Dear all, does any of you know a tool, log file, etc that allows to see detailed mailbox information of a user from the exch server (2003) or AD? System Manager only provides the total number of emails and there total size. I need to see the actual folders and the distribution of mails in them...

Dear all, I have been asked to provide the software version of our Meridian Opt11 and Voicemail. I know how to look up the software version of the main system with: ld 22 iss but do not know how to look up the version of the voicemail. Can anyone help? Kind regards and many thanks in...

Dear All, I have the following problem: One of our users phones was dead this morning. The TN suddenly appears to be "free" in the system, but the DN not. I can assign a different DN but I need to give the user back his old DN. I would be very grateful is anyone could help me with this. Kind...

Dear All, we just got phoned by a guy claiming that he is getting phoned everyday around 16:00 from our main number. Unfortunately I havn't spoke to him but reception, so the only details I know are his number and the more or less time of the calls for now. I try ringing him for more details...

Dear all, this one is driving me a bit nuts and I would like to know if anyone else has seen this. We use Windows XP, Outlook2002SP3 and Office2000. I recently had to install MS Access for a User and myself. The only available version was 2003. Since then for this user and me Spell Checking...

Hi All, our Distribution List OU in AD has about 46 Distribution lists and contains another container that also contains about 30 distribution list. Most of them have slightly different names (i.e Office Corp and Corp Office) but serve the same purpose. In other words a BIG Mess. I would like...

Dear all, Normally: if you press the shift key after you marked an item/object (i.e. an email in Outlook, a file in Explorer, a word in MS Word) and click on another item/object, all of the once in between will be marked as well. Problem: is that sometimes the same happens without the shift...

Dear all, when I enter the call log options on our M3904 I get the following displayed: Log Options Log all calls Log unanswered calls New call indication On If i switch the indication off i get no calls displayed (taken or missed). If it is switched on i get all calls displayed. I would like...

Dear all, A technician from our telephone company dialed into our Opt11 to re-activate our voicemail after a power failure last week. Now when i try to connect to our Opt11 (serial com port connection/ProComm) it displays only the usual legal text and "Ovl428" after entering the login...

Dear All, i noticed today that we cant use the conference call function on our M3904s to set up a conference with more than one mobile. I tried several combinations. I have no problem conferencing with several landlines and one mobile. But as soon as i call one more mobile there is no more...

Dear all, I would like to setup a button on a 3904 that cant be changed by a user and that contains the following number: #1002316956. I know that via the "hot d x xxxx" i can set up extension that users cant change and i would like to do exactly the same with the number above. With kind...

Dear All, I "solved" this problem by taking the phone out and re-doing it with my template phone. But maybe someone can explain this to me. On a 3904 station all feature key labels were "invisible". I did set up a few scn there and you could see the busy signs. Afterwards i changed the label...

Dear all, is there a way to monitor the incoming calls for an extension? We would like to hire another recepionist as there have a very hign workload, but i was tolded by management that they want to know the number of incoming calls and time to justify this. Anyone can help? With kind...

Dear All, when i came in this morning half our floor was without power, our meridian opt 11 was also down. I changed the power outlet and the system rebooted. All out phones are now back, showning right name and number (but the wrong time) and i could call my mobile and vice versa. The only...

Dear all, i wrote a batch file to copy some programs from a mapped drive to the users c drive and to install them from there. One of the programs requires administrive rights to install and i used: runas /noprofile /user:domainname\username c:\temp\pro.exe Is there a way to make the batch use...

Dear All, is there a way to activate a cfw on a phone in the pabx. I setup a phone (3904) that has in the moment only the purpose to forward all calls to another extension. I set "key 19 cfw 9946" on the phone. Normaly i patch a phone and press the button, but it would be nice to know if there...