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I have just configured PRI for a client but he complains that calls drop intermitently 30% of the time. One time he had to unplug the E1 cable and plug back to the router to reset the trunk.Do you think its a problem from the providers, althogh they claim everything is ok at their end. Can...

I am trying to configure customized ring tones and directory services on 7961 ip phone installed on CME4.0. I have a 2811 router with ios 12.4(3g). I have copied the files to flash, and done all the configuration but it doesnt reflect on the ip phones settings.What should i do? Here is the...

I am trying to configure customized ring tones on 7961 ip phone installed on CME4.0. I have copied the files to flash, and done all the configuration but it doesnt reflect on the ip phones settings.What should i do? Here is the running config sh run Building configuration... Current...

I have a 2811 router with ios 12.4(3g) and i am trying to install CME. Can my router support the Cisco Unified Communication manager express 4.0?

I have just installed a BP250 PBX, the analog phones and everything else seems to work okay, but the digital phones (DBC224) doesnt work properly. It comes up ,gives dial tone but but doesnt ring when called and doesnt give a ringback tone either. Can someone help with a solution.

i have an E1 link to connect two definity systems. I have a TN2464 circuit pack installed on the two systems. Can someone tell me how to go about configuring this. Are there requirments to on customer options page. Please help.

Can someone please tell me the proceedures for adding an Ip phone. I have added the phone at the PBX console as IP phone, what do I do next, do I just plug in the phone and login with the password?

Can anyone please tell me, will the Avaya 4602 Ip phone work with an S8500 running Avaya Communication Manager v 2.1.11. I need to purchase for a client and I need to give feed back immediately.

Hello all, when incoming calls are made to the auto attandant on the PBX, and the caller enters the desired extension. The call continues to ring endlessly at the extension even after the caller has dropped, if no body picks it up. My trunk config is as follows Voice System...

Hi, When an Incoming call is not answered, the line remains engaged and the phone rings continuously even after the caller has dropped the call. When i change the "busy disconnect" field on page 3 of the trunk form to "yes", an incoming call to the auto attendant disconnects on getting to the...

Hello, I am a newbie, i have a voice server running on UNIX, it restarted and i got the following message INIT: Cannot create /var/adm/utmp or /var/adm/utmpx INIT: failed write of utmpx entry:" " INIT: failed write of utmpx entry:" " INIT: SINGLE USER MODE What do i do?

Hello, Intuity Audix restarted and i got the following message INIT: Cannot create /var/adm/utmp or /var/adm/utmpx INIT: failed write of utmpx entry:" " INIT: failed write of utmpx entry:" " INIT: SINGLE USER MODE What do i do?

Hi, I am a newbie, trying to setup NTP on a sun solaris server,and pointing it to a time server. How do i do this. Thanks.

Hello, I am trying to load a license from V24 to the system. When I do FICPI, it shows ready for transmission but when i click on transmit file and select the location of the license file. It starts transmitting but stops midway giving me " error detected", and showing "not accepted, device...

Hi, I have a Time Server and i want to set the Intuity LX and CMS servers to get it's timing from the Time Server. How do i do this? Thanks.

Hi, All the LEDs on a digital phone comes up and tone seizes on the extension(all lights stay on).This is connected through a S8700 server. A test was carried out on the port and the result was that Test#16 & #17 aborted with error codes 3 & 5 respectively. This has happened to extensions on...

Hi, I have just acquired a Time Server and i want to set the S8700 server to get it's timing from the Time Server. Will my doing this disrupt service?

I have a route with trunks assigned as CO trunks but they get blocked intermittently.When i acknowledge alarms, the trunks get unblocked. I have included the Route parameters and the alarm log below. What can be done to rectify this? Please help me out. <RODAP:ROU=9; ROUTE DATA ROU TYPE VARC...

Hi, How can i achieve outgoing disconnect timer on a Release 6 SCC such that after a defined time, outgoing call disconnects. Thanks

I have created call work codes through the Call Center Administration & Dictionary in CMS but i can't generate Historical call work codes report even though the agents put in their codes with #. The agents use auto-in. What else needs to be done? Can anyone tell me the procedure for...