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I've created a form to track metrics for our PCR system implemented using Remedy. I have an escalation that should create a single record identifying the product and week. However, I'm getting several thousand records, one for each PCR. I can't seem to find a method to automatically create...

When I try to log onto a server I'm getting an ODBC error indicating the password isnt' valid. I'm not even getting to the password prompt. I'm using Crystal to access a Remedy database, I've done it earlier this week successfully. The database and server haven't changed. Remedy continues...

Can anyone provide a method to create a moving average? I want to graph a moving average of data against time. My records are sorted in chronological order. I want a moving average of the number, basically a count of the records in a two-week time period. I'm using CR version 7 connecting...

I am trying to calculate a running average over time for a graph. I have subreports that collect the data in the date range, get a count and successfully pass the count back to the main report. The count is passed into a parameter field. That works fine. Now when I try to do a line graph, all...

I'm trying to group on a date field and use a subreport to show data for the prior two weeks. The data doesn't exist for all dates, so I can't just use that database and group on its date field. I want to group on date fields, but don't have any database containing all the dates I need. Its...