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Hi, Years ago I had to do this and have now come across another and can't remember the process, I hope someone can help. At the beginning of an AA using the Startalk it prompts the caller to dial one if they have a touch tone keypad. Now i'm sure there is a way of turning this off. But how...

Hi, I'm trying to get a gateway that sits between the router and ip phone and detects if the phone is trying to dial locally or emergencey services and if so send the call via a PSTN line connected to it. I found something called a Mediatrix 1204 which seems to fit the bill but has anyone ever...

I'm having difficulties with a customers Soft Console (3.2.11) working on a 3.2.17 406v2. Its one of the really annoying intermittant faults that seems to never happen when your there and its killing my ear drums as i'm being consistantly nagged about it! HELP! The Set - Up. A call comes in on...

Hi i have a Modular system with PRI trunks, the OLI was being sent but after i played with the configuration to resolve some seperate issues the OLI does not seem to send anymore. Does anyone know how to resolve this? Graham

Hi, I usually install Nortel and Mitel products but recently got hold of a TDA30 IP-PBX to play with. It seems that there is software so that you can programme the little baby via a PC terminal called 'Maintenance Console'!?? Suppose the big question is does anyone have it and if so can i...

Hi everyone, now i'm guessing this is a question for all you guys in the UK. I have a customer with an old 8x24 CCU and he's trying to put a startalk 180 version 1.4 onto it but has not been successful. The system quite litterally wont see it at all. I have tried feature 983 = inactive feature...

Hi, I have a copy of NRU10 and am connecting to CICS and MICS via ERAD2's. I have successfully backed up and restored many times before but have recently come accross two systems a MICS REL2 and a CICS REL4 which will allow me to use remote tool but when trying to do a back up i get an error...

Does anyone know the procedure to connect an AC15 to a Compact Plus? I ve got an external unit (looks a bit like an old ATA1) and am connecting the line end to a analogue extension on an Option 11c and the AC15 end???? But thats about it!! Would be the ultimate toy if i can get it to work...

I'm having such a problem week! I went to a clients site two days ago to remove six port slim that they didnt need. Following my usual procedures i simply powered down the system, removed the card and powered it back up. Although this incurred a loss of all programming and the date went back to...

I connected an ERAD to a MICS 3.0 some time ago and have been able to use it since. Although today for no reason when i dialled in, the 7310 terminal was displayed but the screen was blank. Whenever i try to type anything it just remains the same. I've tried other sites and theres work, leaving...

Can anyone put this into a nut shell for me....i've never heard of a call pilot in England. I'm wondering if it would be worth shipping?

I have a copy of NRU10 which works ok when simply running the remote set but whenever i try to use the back-up/restore feature i hit problems. The software connects to the RAD and initialises it but as soon as these initial stages are over it comes up with an error message reading 'mapfile...

Hi, I have access to many systems via remote connection which works ok when im simply using the set to programme. Although when i use the option to back up a switch it tells me i am missing a mapping file called AUB03ENG. Can anyone shed any light on this?

Does anyone know what Alarm Code 75 means on the MICS??

Hi Everyone, Ive had a BCM for a while now but havent really had time to play with it, i'm a little clueless of where to start to be honest. I was told that its very similar to the Norstar range apart from the layer two switch etc. Does anyone have any PDF programming guides or tips. It would...

Hi everyone, i've had a Nortel BCM for a while now just sitting at home, but havent really had time to play with it. I'm a little clueless to where to start to be honest! ive been told that its very similar to the Norstar apart from the layer two switch etc. Can anyone help, any PDF programming...

Right guys, i have posted this question a couple of times now but havent had much luck. So i shall ask once more....... i have a RAD connected to a cics at the last extension and have assigned a line to appear on that port and have programmed under sys programming the rad to pick up after 2...

Does anyone know anything about the ERAD passwords in the UK? I have a few and the software (NRU9) but it's not letting me in passed the password?