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One of our retirement homes has a KX-NS1000. They are having a weird problem. Certain times during the day, callers to their room extensions get a generic greeting (ext. xxxx please leave a message) The rest of the time they get the proper greetings setup by the resident. Has anyone had this...

We have a NS700 Panasonic in a retirement home. We have setup forward no answer to voice mail for the analog extensions in the rooms but it doesn't when we take a digital ext. and forward no answer or forward all to voice mail it works. when we do the same for the analog ext. the phones keeps...

We have a customer that has a KX-TDE600. The system has several ICD groups setup and working. We are trying to setup another ICD group with 4 portable ext. and 1 desk phone. The problem is when you call the new ICD group, you get a busy. The ext. are ok as you can dial each one and get an...

We have a Retirement home with a KX-TDE600. The residents have analog KX-T7716 telephones. They would like to know if there is an easier way of answering a second call (call waiting) than having to entering the long code.

We have a school with M7310 telephones in each room. They would like to lock the telephone so the students cannot use them. The teachers would like a code to unlock the telephone to make calls. Feature 936 is supposed to be the set lock code but we get inactive feature. Is this possible?

I have a customer with a TDA30, 4 digital phones & 2 analog lines from a cable modem that keep locking up. Customer has to disconnect lines from the modem to clear the lines. Anyone had the same issue?

Extensions on one of the modules start ringing constantly. Lifting the handset does not stop the ringing. In maintenance under modules, the status changes. At first look it was unequipped, then next time there were 7 sets, then 11, then none. Could it be a defective 0x16 module or a defective 2...

I have MICS 2.0 with a Valcom doorphone connected to a trunk port. Is there a way to have the doorphone ring one extension between 8 am and 4 pm, then have it switch automatically to ring another extension between 4 pm and 8 am?

I just installed a station module on a MICS. I used the last fiber port available on the two expansion cards. The system recongizes the module, but hasn't assigned any ext numbers to the ports. Version 30c0g10 nat 3,4,5,6,10,11 & 12 are stn modules 7 is a trk module 14 is for companion bs. 13 is...

Is there a difference between the fastrads in Canada and the European fastrad? The problem is, I cannot connect directly to the fastrad with my laptop. It will work if I program it to answer a specific line or operator assist. I have used a null modem cable, a straight through and a straight...

Can I upgrade a CICS with restricted 4.1 software to 6.1 without loosing the programming?

Can you setup an alternate greeting to automatically play for all holidays? Is there an easy way for the customer to change from the normal company greeting to the alternate greeting? CICS with a CP100

According to the FAQ, the wire out for paging is the violet/slate pair. But according to the cd, the wire out is the yellow/blue pair. Which is correct? CICS 7.1

When the BCM 50 is in night mode. If a caller dials the company,gets the auto attendant and try to dial an extension, they are directed to the persons mail box not their extension.

I have a Startalk Flash version 2.0. When an incoming call is answered by voice mail, all you get is a loud buzz. I have reset the voice mail, but it is still happening. Any ideas? thanks

I have s MICS-XC-4.1 with 1 CLID card, 1 PRI card and 1 6 port combo card. plus 4-0x16 and 2-0x8. Can I add a 2 port expansion card or do I have add a 6 port card?

Is there a way of telling what type of voice mail a customer has by using F983 plus a code?

Is there a call accounting program that will capture internal calls on PBX systems?

Can a PRI be put in this system? MICS XC 1.1 Right now it has two DI cards and the customer wants to put in a PRI.

I just replace a MICS KSU ver. 30HgM02 with MICS KSU 5.0 XC and now the Star Talk won't come up. The Star talk Flash is version 1.5, 4 port. When I connect it back to the original KSU it comes up OK. Any suggestions?