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Hi, We accidently installed one Metaframe to citrix (3.0) farm when there was problems in DNS. Basicly what happend was that IMA DB server solved the Computer name wrongly that caused installation to crash with error "Could not start IMA Service in CTX_MF_IMA_StartIMAService". That caused some...

Hi, I tried to remove Crashed server from the server list. Cause I was unable to do that by uninstalling the existing servers I just tried to remove server from the console after removing server from network. What happened was that I received following error: the presenentation server console...

Hi, New ultrium2 tape based 6030 library. For now we have ordered first 20 labels from HP but does someone knows if there are any softwares that could be used to make own labels that formats are compatible with these. So, any software you are using for making compatible labelcodes.

Hi, Not sure in the right forum but please inform if not, thanks! We are taking in use with some months trailing period the DP in whole company. Now I'm testing that one and crushed problem with device installation. I have external HP surestore DAT24. Works perfectly in NTbackup under...

Hi, I have few XP installations with UK winXP. There was once one french software installed that was removed. Everyplace in OS is in English execpt when I close wordpad (notepad = OK) if changes done it says something in france instead of "save changes to document". All language...

Hi, I have following problem. Previous person handling Arcserve didin't make any list of installations. Now I wanted to move a arcserve client license from client to another. Cause I don't have that list I don't have a clue witch one of those 50 clients licenses (CD's) were for that old...

Hi, There seems to be someting that Photoshop writes to c-root. Our company would like to keep accessa rights to c-root as minimal as possible but when doing so photoshop doesn't work. Any idea what adobe is adding to c: root (some temp files I quess...) and how could that location be changed...

Hi, Changed DLT40 drive to ultrium 215 in server. I'm Using Arcserve 6.5, version on NT4 Sp6a. Problems: 1) If new tape not formatted backup says that it cannot find the tape and quits 2) Backup goes OK if tape formatted, also logs shows good. Restore works Ok from the 1st session. When...

Hi, HP1533a Drive (normal DDS2), Arcserve 6.6. Log says that drive needs cleaning. However Windows backup works Ok after I made a cleaning manually to drive. So question: In Arcserve there's also "clean Tape Head" command. Could/should this we used to make drive back alive... or any...

Hi, New with SAV and 500 clients to upgrade. What is the best way to upg. version 7.01 clients to 8.1.xxx version. I can make it easily with first reinstalling client, then reinstalling. Still there must be a better way than this (would take ages). We have no AD or any software for central...

Hi, I just can't believe this. I had 450Mb empty space on my HDD when backups started. Only 25 min later logs shows error that diskspace below minimum. (error is : Unable to add session record, EC=-** avallable disk space below minimum) Some moments later just E4101, unable to login to...

Just a small question... I think this ain't possible but just if... Is there a way to see how is having a Anywhere connection. So if I'm trying to connect to server and host is busy can I somehow see how is having that connection? Thanks...

Hi, I'm a beginner on these things, so sorry for possible stupid question. I read all manuals without finding a answer... I have NT4 domain (5 domains total, trusts between) in our company. I need to give access to one folder in w2k server that is not a DC (Member server, is in domain). Access...

Hi, Must say that I have get a lot of different kind of info regarding this issue. Now I would like to make sure how this really is... Question is: I have old HP DLT30 tape drive (Model C1549A) that doesn't read DLT IV tapes. Should it do so or just DLT III tapes? Question is still not model...

Hi, NT4, SP6a. Sp4 in Arc2000. Using Arc own database. Problem: Everytime (or at 95% of cases) when backups starts I get an error saying: An application error has occured, tapeeng.exe Exception: access violation (0xc0000005) address 0x7800d0b9. At same time system asks for tapes that are in...

Hi, Anyone else noticed? I have two drives on one server that should be backed up. Backup speed on C is over 100mb/min, but on compressed d speed drops under 5mb/min! (would take days to be ready..). Anyone else noticed or is problem caused by some other reason? Main question that I would like...

Hi, I have had huge problems with database. I found 331 chk files, and harddisk was also full. No backups could be done. I run prune, and after that started all db fix tools. Now Keybuild has taken about 48h, should I still wait or clear a database? Keybuild is currently prosessing...

Hi, I'm fixing the corrupted database. Instructions says to remove the raaaaaa.chk file, still there are raaaaa files all the way to raaaaxl.chk. Question is: should I only remove the raaaaaa.chk or can I also del all other chk files? Thanks!

Hello, We have some files missing and I should use 2 month old set. Report shows that all files are there (session detail report), but: when merging backup job back to database for restoring arcserve askes "ID28B0 sequence #3" tape. I haven't found a place to figure out what tape is...