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Hello, My operating system is XP Pro. I use NAV 2002. NAV has found 2 viruses in the following file: beam.com The NAV wizard is unable to delete and quarantine these viruses. I guess I could just deleted the beam.com file but I get the following message: "This is a system file. If...

I have XP Pro as my operating system and was just wondering if the Firewall be on at all times? Let me know your thoughts? Thanks in advance.

Hello, Right now I have NAV 2002 and my subscription runs out in a month. Should I just renew it or is it better to purchase the NAV 2003 which will come with a 1 year subscription? Let me know your thoughts. Thanks

Hello, NAV is unable to delete or quaratine 2 viruses. It was recommended in another thread that I go into safemode and find it there. How do you go to safe mode in Windows XP Pro? Thanks in advance

helllo all, Every time I sign onto my PC I get the virus allert message that there is a IRC Trojan on my PC. I am able to remove the virus by doing a scan and then deleting the files from my quaranteened items. I then run a full system scan and it comes up clean with no viruses or trojans...

I did a full scan on my system and it showed one file as being infected. Here are the details: Item: ntservice.exe Virus Name: Hacktool The repair wizard came up and it was unable to repair this file. So, I tried to quarantine it and that failed. then, I tried to delete it and I got a...

Hello, I have had a Virus detected message appear on my PC from Norton. The box that pops up contains the name of the virus and the object name (path) the first message that came up said, "unable to repair file" the second message that came up said "access to file denied&quot...

Suddenly my daughter who has limited rights on the computer cannot access internet explorer. I tried setting up a new user name for her and that didn't work either. Then i tried changing her rights to administrator and now she has access to the internet. The problem is, I don't want her to...