Search results for query: *

I just got the pleasure of moving our ip office voicemail server (among other things) into our new rack. As a fun bonus, the licenses are no longer being recognized in the manageror the delta server. The usb dongle is still in place. Any Clue as to what I need to do to get them to show back up...

I have an AA set up for our Real Estate company that transfers to the agents extention. To ensure that people can get through when there is no one in the office, I have each user set to forward on no answer to their cell numbers. That way, if they don't grab it, it forwards to their cell. All of...

I have a merlin messaging system where one of the voicemail boxes seems to fill up with blank messages. The mailbox is on ext 135, and the messages are all from ext 7131, which is not even used. It's an unused ext in the system and it has no phone or vm box. Anyone have any clue how or why this...

Ok, either I'm an idiot, or something is f'ed up, or both... Here's the issue: The machine I was running winSPM on was having some issues connecting to the network, which seemed to keep winSPM from working right for some reason. Don't ask me why, since I'm connecting over a modem. Anyway, I...

I have a stupid question. I'm trying to figure out what dnis digits are associated with a give T-1 on our magix system. Where should I look? Thanks, Pete

Until last Friday, I was able to connect to my Magix system through winspm through a modem connected to a port on a 016 T/R card. For some reason, it doesn't seem to work now. You can here the modem dial and seemingly connect. Then it prompts you for the password (so far, so good). Once you...

Is there anyway to tell what lines are in use at a given time? We are running into a situation where people calling our 1-800 number(s) are getting a busy signal and the group that the calls usually ring to is not recieving enough calls to fill up all the channels on the T1. The outgoing long...

Guys and Gals, I just set up a brand spankin' new calling group for our accounting department(Magix sys). The group (772) is set to auto logout, has 5 or so members and it is overflows to voicemail (770). If I call it (772) from an extention, al works as planned. If I call into the AA (Merlin...

Hey guys and gals, I ran into a little problem that I am having trouble figuring out. I have a feeling that this will be an easy one for most of you, so here it goes: I am running a Merlin Magix system, and the phone in question is a 4412d+. Most of the phones in the system have 3 system...

I've got another quick question... I set up a VM box as the overflow for a group. It works, and I set the message waiting receiver to one of the extentions in the group. I was thinking that if I then left a message, the light on that phone would lumintate. It doesn't seem to work that way. Is...

Hey Guys (and Gals), Is there any way to adjust the amount of time before an extention is loged out of an auto logout group? I am trying to support one group with a second group (using the Queue support feature) and then send it to and auto attendant if neither group picks up the call. The...

I'm trying to set up a second auto attendant (merlin messaging/ Merlin Magix sys) for my company, and I'm not exactly sure what I'm doing. I set up the day menu, and assigned it to an extention, but when I ring that extention, I get the VM prompt, not the auto attendant menu. What gives? I'm...