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Hi, Urgently need an CAS signal decoder for troubleshooting purpose. It's since like SAM Signal trace interpreter only decode SLP60/DECT etc.. but not CAS ELP7. Can someone help. Thanks

Hi, SCEXP; EXTERNAL SYNC RECEIVING LINES DATA MASTER LIM STATUS FIRST CHOICE 1-2-42-0 INTERNAL SYNC ERROR SECOND CHOICE 1-2-42-2 OK THIRD CHOICE 1-2-42-4 OK As i install the TLU79,when i initial the...

Hi, Need some help for the following case. I had encounter ECF not working for a while,until i restarted the whole system. My MD is an BC10CNA137.When i used SUSIP on the extension,it only shown as ECF. & btw is MD system always need to do Power OFF&ON to re-initialize the data ,inorder to...

Hi all, Recently, i had installed a BP250 R13 system.It consists only ISDN30 & all Digital extension. 1. Frist problem i encounter is sometime when i edit extension like name ,when i do a submission,the BP prompt me with " Communications error,please try again".But after a while it...

Hi, I have a BC10 system.currently had installed a new ISDN2 for a Call centre.But the system do not has ACD license. The requirement is as follow : 1. Day time the incoming call to the main line(MMM) must hunt to a group of extensions.I had programmed a hunt group(HHH) & is working fine via...

Hi, I need to erase one NIU card ,but when i go into nuix i cannot find the command : invaild Am i in the wrong mode. Currently , i had tried on both BC10 & 11 system. Thank in advance.

Hi, Currently i am installing an BP250 R13 system with ISDN30.But customer applying the Number Retention Service from the service provider. The info is as follow Existing no 12345678 need to port over to the new DDI no 87654321.But i cannot see from the BP250 what is the number & how many...

Hi, I am using BC10 system with ISDN30. First of all , 1. Can i split the 30 channels into 6 cahnnels each for 5 company? 2. Can such configuration be used for both incoming & outgoing call? 3. Can i still program to send out only one main number instead of all the 6 channels number when...

Hi i am making an BC11 SP13 INL from an HDU7 loaded with BC11 SP9 DUSYI from customer site. The steps is as follow but i could not get the HDU7 loaded with BC11 SP13 INL after the completion. These are the steps /* TO CREATE BLACK NEW HDU7 WITH BC11 SP13 INL */ 1. DOWNLOAD...

Hi , I need some basic step for doing a upgrade for Md110 BC11 Sp9 to SP12.It so confusing ,if i try to read the instruction from ericsson Alex manual as well as the whole blude of material from the info channel. Some question like 1. Do i need to do from Sp9 to 10 then 11 & 12. 2. or i can...

Hi, I had a BC11 system with NIU for connecting to external voice mail. Right nwow, whenever VM send me a series of instructions to turn on the message light( MAX 200 BYTE).The NIU will just hang. May i know,why the default XON/XOFF handshake is not ' ON ' only on BC11 system. I do not has any...

Hi, can someone show me how to remote shutdown & restart the Hicom300 system without going to site. Thank in advance

Hi, Can someone tell me ,is there any problem ,if i acrivate external call forward feature in M100 with analog CO trunks. 1. Will the trunk get hangup when a call is forward to mobile phone?? 2. Will the trunk get hangup when a call is forward to land line(normal CO lines)??. 3. Is this way...

Hi, Can someone tell me,How to 1.create new maintenance login user 2.And how can i change the login password for both HICOM300 & HICOM150. Many thanks

currently i had the NEC IPS MATMaxwork version 4 CDROM,anyone has the latest ver 6 CDROM can send me a copy. Thank in advance

Hi, Could i use the BP 3214 operator phone on MD110. Bcos i has one customer upgrade from BP to MD.

Hi, We has an MD110 BC11SP9 system & install with CAS TLU76/3 card to external 3rd party IVR system. Currently ,we has tested it 1. Call via hunting group internally. 2. Calling the CAS extension internally. It work perfestly fine.Unfortunately,when i call via ISDN2 ( TLU79 ) i can hear...

Hi, Can we add the second LIM without shutdown the the first LIM.Becasue the call centre is running 24hrs a day. My system is MD110 BC11 SP9.

Hi, I has one question on MD BC11 system. Can MD automatically notify user when ISDN30 is out of service. Any info is welcome. Thank in advance.